123 Moving and Storage

Reviews, get directions and contact details for 123 Moving and Storage

Address: 2411 Lincoln Blvd, Santa Monica, CA 90405, USA

Phone: (310) 392-8610

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State: California

Zip Code: 90405

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Reviews

This is my third time using them in the last 7 years (once for residential and twice for commercial moves).    That should tell you a lot about about this moving company.  

We just moved our office again and Jimmy and his crew were true professionals, packed, padded and plastic wrapped all of our furniture and assembled it again.  Nothing was broken and the entire process was a breeze and on time.  The service has been consistently five stars in all three moves.  The entire staff at 123 is spectacular and caring.  By far, the best movers you can hire in LA for residential and commercial moving.

 9 years ago (16-02-2017)

I used 123 Moving and Storage to move out of my college apartment. It was on the second story and I wasn't going to hurt my back again trying to move the couches down the stairs so I sought professional help. I forgot to pack my closets and they came with these boxes that had a rack inside of them and simply placed my hanger items on this rack and they were able to do it pretty quickly. My move was overall quick and effortless, and i will definitely hire them again when it is time to move. 

 12 years ago (26-03-2014)

I'm a real estate agent representing high-end clients in Beverly Hills, Holmby Hills, Bel Air, Brentwood and Malibu.  When my clients ask me for a top-notch moving company, I feel very comfortable in recommending 123 Moving & Storage. This company is very professional, courteous and reliable. They are my 1st choice.

 10 years ago (29-08-2015)

This moving and storage company is a scam. Be careful, I think all these people who gave positive feedback are probably associated or paid to give positive feedback.

The removialist came on 13/10/2015 to move my furniture from St Kilda to Dandenong. One person was friendly and the other was bossy. 

I paid $400.00 for this and while moving furniture they damage my timber wardrobe, mattress and bed. I complaint this to the company and spoke to the lady called Emily.

Emily was a nut job and when I asked them to claim it via their insurance. Emily said I need to pay $350.00 excess to their insurance company.

I send following email and NEVER GOT ANY RESPOND: MY QUESTIONS IS IN CAPITAL LETTERS

As per your T&C:

9.2 Our Damage Only.
Where You or a person with Your agreement participate/s in the move,(Me and my friend never participated in lifting damaged furniture) We are not liable for any damage not caused by Us. We will only be liable for loss or damage resulting from Our negligence (That’s what I pointed in almost all my emails, THAT YOU ARE LIABLE FOR THE DAMAGES), and in any event that liability will be limited to $1000 per item.

9.3 Option to Compensate.
In lieu of repairing Goods We have the option to compensate You to the value of the damaged Goods prior to the damage occurring. If that value cannot be agreed
on between Us (WE NEVER CAME AT THIS POINT BECAUSE YOU ARE TAKING PLEASURE IN NOT SETTLING THE CLAIM AND DODGING THE LIABILITY OF THE DAMAGE OCCURED BY YOUR MOVERS) it shall be assessed by a licensed auctioneer independent valuer chosen between Us and, if We cannot agree, chosen by the
President for the time being of the Law Institute of Victoria (or any replacement body). The costs of the valuer shall be borne equally.

9.4 You will bear the first $350 of any claim made (THIS POINT IS CONTRADICTORY TO THE POINT 9.2. AS PER AUSTRALIAN COMPANY LAW IF THE DAMAGE OCCURRED BY A COMPANY THEN THEY ARE LIABLE TO SETTLE/COMPENSATE FOR THE DAMAGES).

9.5 Repair Damage.
We will repair damaged Goods to as near the condition prior to the damage occurring and these repairs will be arranged by Us. No responsibility is accepted for
any other losses whatsoever including any consequential loss or loss of value as a result of the repairs. (IF THE REPAIRER DAMAGED OTHER STUFF WHILE REPAIR YOU AND THE REPAIRER ARE NOT LIABLE ???)

I need to deal with the OWNER or Supervisor, had enough with your unprofessional behavior and reply’s. If you are taking any legal advice from a lawyer please consult with them before replying.

I called them several times no answer, no replies from Owner or any authority.

Folks if you still think 123 Moving is a good company then Good Luck and God Bless.

Thanks for reading.

 10 years ago (01-11-2015)

We've worked with 123 Moving & Storage in the past and they are top-notch, professional movers. Anytime we have people looking for short-term storage (one month) we refer them to 123 Moving and Storage because we know they'll take care of them. 

 10 years ago (15-05-2015)

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