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Reviews, get directions and contact details for 1st Choice Home Services

Address: 2956 N Stage Plaza, Bartlett, TN 38134, USA
Phone: (901) 388-8747
State: Tennessee
Zip Code: 38134


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Reviews
My sister did some work for her after several promise's she had still not seen a dime!
9 years ago (03-01-2017)
Never use this company! I wish I had read the reviews before I purchased my Amazon Local voucher for a duct cleaning. I called to set up my appointment, and the woman who answered said she would call back in a few minutes. About 4 hours later I heard from her and we did manage to schedule an appointment for a few weeks later. I was told they would come between 8 am and 1 am and I would receive a call one hour before. They never showed; never called. I called around 2 pm to complain and had to leave a message, which was never returned. I finally got through to someone today (I believe it was the same woman). She was unapologetic and said she had no appointments available and that I should contact Amazon Local for a refund. Fortunately, the folks at Amazon Local were great to work with and processed my refund, but I hope they never work with 1st Choice in the future!
12 years ago (01-04-2014)
They provided great customer service. They were fast, reliable and very affordable. They seemed very detailed and their employees were hard working. They got the job done.
10 years ago (06-05-2015)
I just had my air conditioning vents cleaned and the guys were very professional and polite. They showed me what they were doing before and after and I am very pleased with the job they have done. I am definitely going to recommend them and use them again in the future for maintenance on my system. Thank you 1st Choice for making this a good experience! And thanks to Mike and Jeffery for the good job that you did.
12 years ago (19-09-2013)
Purchased their whole home air duct cleaning service. Which was a total SCAM. They sent an out of state, unqualified couple who were not equipped to do any amount of benefit. They used a portable air compressor with a 1/4 inch nozzle to blast air down a 6" air conditioning duct. And justified that it was effective by shoving a shop vacuum hose into the furnace vent. The shop vacuum that they used had no type of dust filtration system attached so anything that it might have collected simply passed through its crude filter and back out into my living space coating my entire home with dust that will inevitably be recaptured by my ventilation system. Proper ventilation cleaning required specialized brushed, and an industrial vacuum located outside of the home to ensure that anything captured is not reintroduced into the home. Very unhappy with who they chose to contract with, and would have been better of leaving the system alone.
11 years ago (09-08-2014)
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