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1st Pet Veterinary Centers - Mesa

  1. Arizona
  2. Arizona Veterinary Care

Reviews, get directions and contact details for 1st Pet Veterinary Centers - Mesa

Address: 5404 E Southern Ave, Mesa, AZ 85206, USA
Phone: (480) 924-1123
State: Arizona
Zip Code: 85206


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Reviews
We are visiting from out of State and I am very glad we found you. From my initial phone call where Emily was very pleasant helpful. When we arrived we were quickly moved to an exam room where technician Linda did an initial assessment and briefed the doctor. Our doctor was very friendly with me and my dog, did a thorough exam and ran necessary tests to diagnose our problem. We were presented with a treatment plan and offer of phone support where needed. Linda helped me to resolve some concerns.and.questions over the following 2 days. We are now successfully managing what may be a Neuro problem until we return home. By far my best vet experience ever and as a long time dog owner and professional dog trainer that says a lot. My sincere thanks to your staff.
8 years ago (15-03-2017)
Do not recommend! I took my 4 year old dog in last night for a severe ear infection. Prior to coming in, i called and made an appointment and spoke with Clare regarding pricing. She reassured me that a well exam was not needed, just a cytology that would be about $65 plus whatever medication he would need. I agreed to that. As we were being seen by the nurse tech, she started doing a regular exam, I told her we weren't needing that and she proceeded to tell me that it's against the law for them not to do it so it's mandatory. She then said that they can have the doctor just look at his ear and ASSUME what is wrong and give some type of medication but not positive it would help. WHATT???? okay fast forward to $160 later and the following day, I call and speak with a manager and she tells me, "oh Clare is new so she was just unsure of what she was talking about" ... So that's your excuse for misleading information and being ripped off? And regarding the nurse tech telling me that they could just assume what's wrong, the manager said she didn't believe that she could ever say that. Never did I get any sympathy for how we were treated except for, "you should go read all our reviews and see how happy our customers are" .HORRIBLE!!!! I will never take my dogs there again!!
8 years ago (09-02-2017)
We had to wait because of pets that needed immediate care. The staff brought us water and snacks. The price was better than regular vet and the staff was the best. Excellent medical care.
8 years ago (25-02-2017)
Staff was quick to welcome us and get things moving especially since the shift change happened soon after we arrived. When the doc saw our pet she was very focused on what was needed and understanding of our feelings. They went out of the way to ensure his wellbeing and reassure us he would be ok.
8 years ago (02-03-2017)
They greeted us first off which is amazing and they did it with such caring manner. They got us in a room and they have Freya (my pup) some treats as well as us!!!! They directed the problem and were so informative about everything even the price and treatment. They showed caring and kindness not only to Freya but to us too!!! Which in all reality all I want inserice is to care for my little fur baby and they nailed it!!! Great job guys keep on doing what you all are doing cause it's working! I mean they are pricey but I guess you get what you pay for.
8 years ago (22-12-2016)
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