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365 Cycles

  1. New Hampshire
  2. New Hampshire Bicycle Store

Reviews, get directions and contact details for 365 Cycles

About

We are a full service shop dedicated to helping grow cycling in our community. We have a wide range of bikes for the whole family.

Address: 466 West St, Keene, NH 03431, USA
Phone: (603) 968-5797
moc.selcyc563@ofni
State: New Hampshire
Zip Code: 03431


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Reviews
Well, just asked a simple question of the online services department, was trying to get some measurements for a clear rain shield. "No, I do not have this in front of me to take measurements.". Really? I was under the impression they kept everything I needed on their desk for immediate measurement...So I asked if someone else could do it maybe and the reply was "I'm sorry but we won't be able to take those measurements for you.". Wow, sorry your having a bad day, but maybe an explanation wouldn't be to much to ask? I called the number listed on the Ebay site, and apparently the items are in an offsite warehouse, no problem, understood, that's all you had to say, instead of giving me the impression of "I don't have time for you, move along". No problem, I can take my business elsewhere, just remember customer service is a VERY public and visible thing these days, and a little goes a long way.
8 years ago (31-01-2017)
These folks aren't my local bike shop, but they are close enough that things arrive within a few days. I've always had good results ordering from them, and the times I've called on the phone, the staff were considerate and took time to answer my questions. Bicycles are a pretty complex game -- there are literally thousands of possible combinations just in gearing alone. Not everyone can respond correctly if you call out of the blue and are looking for something for your '06 Megawarp Dump Whumper. It's not uncommon that practically everything on an older bike has been replaced except the frame. I'm working on a bike where the only "stock" items are the frame, the seatpost, and the stem. It's taken hours of research to get stuff right. If you're in doubt, either bring your bike in or very carefully write down (and preferably take a picture of) the item you're replacing. Manufacturers are not unknown to change things in the middle of the year, so even if the name of your old part may be the same, the current model may not fit.
8 years ago (13-03-2017)
Would not order from this shop again. Ordered a chainring and it did not fit my crankset. Returned it and got charges a 20% restocking fee for a small item. I think this is why their prices are cheap. Make sure if you place an order that it is exactly what you want. I have ordered from other bike shops and have not been charged a restocking fee
9 years ago (02-09-2016)
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