5 Star Nails

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Address: 2412 Government St, Ocean Springs, MS 39564, USA

Phone: (228) 818-9155

State: Mississippi

Zip Code: 39564

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Reviews

Great service, treated my mom like a queen. 

 8 years ago (24-04-2017)

I have been to this nail salon for years. They are wonderful down to earth people that appreciate customer loyalty. Kelly does the best brow wax. I go nowhere else

 10 years ago (10-10-2015)

Very good 

 8 years ago (08-07-2017)

Everything was fine till the second day. I had pink and white done which is 45.00 and on the second day they were already coming up on the sides. I called as soon as I noticed and spoke to the guy who did my nails; he told me to come back to the shop on Monday so I drive almost an hour to go back to the shop and the owner Kelly gets on the phone and starts yelling at me bcuz I wanted my nails fixed; bcuz she's having a bad day doesn't mean she can take it out on me. Worst service EVER!!!! I expected a little more courtesy from a business owner. All the while I was trying to b calm as could be with her and trying to explain she wasn't the one who did my nails and the person who did them told me to come back. If he wouldn't have told me to come back I wouldn't have. I wish I could post a pic of the crappy work done on my nails and audio of the way this woman treats her customers. Believe me when I say I am so furious at the way she treat me as a person more than the way I was treated as a customer. Looking over the reviews these people are going to eventually be out of business due to customer neglect.

 10 years ago (08-06-2015)

I am a disabled veteran.  I went to 5 Star today to get my nails done and because I had a service dog I was asked to leave.  When I explained my rights and the law, I was told they make up their own rules and don't have to comply with Federal Regulations.  I called the Police who responded but could not to anything.  One of the technicians and a client were laughing hysterically saying that the Police would not respond to this "life and death problem."   One of the technicians lied and told the office that Emma had peed in their shop.  I will be filing a complaint with the ADA.  Learn the laws so you don't look like an idiot.

 12 years ago (16-08-2013)

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