52 Cleaners Express: Laundry & Alteration Services

Reviews, get directions and contact details for 52 Cleaners Express: Laundry & Alteration Services

Address: 52 Broadway, Brooklyn, NY 11211, USA

Phone: (718) 576-3542

State: New York

Zip Code: 11211

Opening Hours

Monday: 7:30 AM – 10:00 PM
Tuesday: 7:30 AM – 10:00 PM
Wednesday: 7:30 AM – 10:00 PM
Thursday: 7:30 AM – 10:00 PM
Friday: 7:30 AM – 10:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

If you don’t care about your clothes. COME HERE! They burned the collar on my white blouse and tried to convince me that I brought it in that way. After a few days of back and forth they kept it to discuss with management. When I came to pick it up they had painted white the burnt spots! Of course they denied it. They must have gnomes that come out at night and do it. Amazing.

 7 years ago (07-02-2018)

Worst dry clean service I have ever had. I sent 3 dry clean and one alteration pant in the morning, and I got all items back in the evening at same day. But they sent back the UNDONE alteration pant( still with the red tag and pin on it). I was so angry, because I specify tell them how I want the pant to be hem, but they just don't care and sent back with UNDONE alteration. I called them ask for refund. They said they don't understand me and wants me bring back to show them. I went back with the undone alteration pant and asked refund for that item. They want me to go back another day because the manager is not there. I was so pissed off. Finally they put manager on the phone to refund, but they didn't feel sorry about that. Its a careless customer service. I won't go back again!!

 7 years ago (23-12-2017)

DO NOT USE These guys!  We tried the Grand Street location twice... both times they were terrible and the manager is a complete joke!  The staff could care less and they know zero about laundry or even where the items are actually washed.  Try state free pick up & delivery but they'll have you waiting 2+ hours for them.   The burned my husbands Hugo Boss shirt from our wedding with an iron that was way too hot and 3 weeks later I am still waiting for a call back from upper management.  I could go on and on but clearly they don't give a s**t about returning customers and I would love to talk to the owner- but hey, again the employees have no idea who that is!  This place should go out of business and I've let all my neighbors know... they agree as well!  Terrible terrible place!!!!

 7 years ago (13-09-2017)

Worst people EVER, Absolutely NO customer service and they lost my winter coat. I strongly recommend never to use this place!!!!

 7 years ago (26-11-2017)

Used to love this place. A few months ago they must have changed they cleaning procedures. Ever since then none of my shirts that i gave them to dry clean ever came back clean. If anything they had more stains on them. After they totally ruined a jacket that i gave them to dry clean i entirely stopped using them 

 7 years ago (11-08-2017)

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52 Cleaners Express: Laundry & Alteration Services

Reviews, get directions and contact details for 52 Cleaners Express: Laundry & Alteration Services

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