9D CITGO

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Address: 2087 NY-9D, Wappingers Falls, NY 12590, USA

Phone: (845) 296-0214

Website

State: New York

Zip Code: 12590

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Reviews

We live closeby so it use to be our to go gas station. But the management has to make some action about their EXTREME RUDE cashier. Throwing your customers card to them and telling them GO FIND OTHER gasoline station because the customer forget the pump number. She might be in a good mood but thats her job.

 10 years ago (23-02-2017)

The absolute worst customer service ever. I completely agree with the person she gave a hard time to about giving change. I put $20 on my debit card. It didn't take the full amount so I asked for my change back. She gave me the worst attitude ever and told me I should have just left the money since it wasn't a lot. Didn't realize it was her money to decide . I wish someone could fine her for this. They better hope I don't catch them selling tobacco or alcohol to minors anymore or I will report them .

 10 years ago (07-09-2016)

Good prices, debit card same as cash 

 10 years ago (21-09-2016)

Usually the best price for gas.

 10 years ago (23-12-2016)

The woman has been very rude to me twice. Once I paid $40 to fill my tank and afterwards I realized that it was full at $30. I went back in to get my change back and she gave me a really hard time. She told me to pick out some snacks instead and I said NO I want my change please. She yelled at me to next time give her the right amount and mumbled rude things under her breath. She reluctantly gave it to me and then gave me dirty looks. 

The 2nd time I paid for my gas, (I'm a frequent customer) and then I went inside to ask to put up a sign to promote my missing pet being found. She made it a big deal of where it was placed, so I asked her to walk around her desk and show me where I could put it. She said " No I'm way to busy" even though she was just standing there. I then said "I'm in a rush, can you just put it up when your not busy ?" She said NO again and told me she didn't want the sign in her business. I told her I was a frequent customer and that I would NEVER be coming back. She yelled "BYE". 

I worked in retail before and the customer is always right or somehow there is a solution. This woman is very rude and very difficult to deal with. I recommend that NO ONE ELSE to go there. 

I complained to the BBB in the hopes that something will be done. Many others have complained about her as well. 

 12 years ago (30-12-2014)

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