A#1 Air, Inc.

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Address: 601 E Corporate Dr, Lewisville, TX 75057, USA

Phone: (972) 893-1968

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State: Texas

Zip Code: 75057

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Reviews

Very happy with A #1 Air!  
I called early on a Saturday morning, tech (Sergio) came out and diagnosed the problem.  Our 12 year old Trane was on it's last leg and the evaporator coil had a major leak!  We both could see the leak in the evaporator coil once the case was opened.  Sergio gave me a price to replace the evaporator coil but also suggested (wisely) the system really needed to be replaced, it used R-22 being phased out in 2020.  With the price to replace the evaporator coil and still have a 12 year old unit, we decided to go with a brand new unit.  A #1Air sent out a sales rep that same night, it was 10:30 pm and Cameron came out and stayed until 11:45 going over all the details, the freebies and also 60 months free interest, I signed up!  Less than 48 hours later, with the help of installers Paul and Ron, our unit is cooling our house and making life comfortable once again!
Complete 5 stars from this home owner regarding the folks at A #1 Air, from the dispatchers to the service tech to the sales rep to the installers, we couldn't be happier!  Our unit came with a full 10 year parts and labor warranty and I would highly recommend A #1 Air to anyone looking to either upgrade or repair their AC unit.  
I will say the first tech from a different company came by and was willing to charge us $350 to "gas and go" our unit without even offering to diagnose why we needed 2 lbs. of R-22 at $125 per pound!  He was more interested in just making a service call and moving on, this tech WAS NOT FROM A #1 AIR!!  After reading a lot of the reviews for A #1 Air, both positive and negative, we decided to go that way.  
The installers lined our carpet and tile with drop cloths and everything was totally cleaned up before they left.  HIGHLY RECOMMENDED!!

      
      
      
 9 years ago (10-10-2017)

Absolutely terrible technician. He told me standing in the garage what was wrong with my water heater without even looking at it. Here is his explanation of that act" I am a technician for over 10 years, I do not have to look at the unit to diagnose the problem". How absurd is that. His name was Jerry Glenn Smith. He was charging me $750 to fix my water heater which started working on its own the very next day. I just had to play a little bit with my circuit breaker. I wish there was an option with negative stars to rate this company. I would never recommend these people to any one. A total rip off.

 9 years ago (02-11-2017)

A#1 Air is one of the BEST Companies that I have dealt with in a long time.  Levi was AWESOME and I will request him every time in the future. Great Costumer Service also, they call you and inform you every step of the way. If you are in need of Heat/Air Conditioning, Plumbing, Electrical Work, etc. Please give them a call.  They won't let you down.

 9 years ago (30-10-2017)

A-1 always provides excellent on-time service for us and always at a fair price. They have bailed us out on emergency calls multiple times! The techs yesterday were great. Dillon and Hunter...they were efficient, helpful, polite and did a great job (especially cleaning up)!
Thank you guys!

 9 years ago (31-10-2017)

Wonderful experience working with A#1 Air. Our heat exchange on the furnace cracked and A#1 Air made sure our home was safe before they were able to install a new system. Due to their great deals, we updated both the furnace and A/C unit at once. Very pleased with the installation process and everything they did to make sure we were happy with the system and service. Great company and I will continue to utilize them for our heating/plumbing needs!

 9 years ago (01-11-2017)

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