AAA Jacksonville

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Address: 4320 Deerwood Lake Pkwy #109, Jacksonville, FL 32216, USA

Phone: (904) 565-7722

Website

State: Florida

Zip Code: 32216

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Reviews

AAA FLORIDA. We needed a tow and they wanted to charge $32.00. Their services only cover 3 miles. And you pay and additional$4.00 a mile. Customer service? unacceptable rude, you get transferred numerous times and no one gives you or helps you with your issues. Am thinking is not worth having. AAA NEW MEXICO STILL #1

 8 years ago (31-08-2017)

From 8 :00 pm till 12 :20 am no one shows up .call for towing,talks to 3 representatives including a manager or a supervisor, talking promising,no one showed my car was on a high way exit 
Very dangerous area high speed cars 
Finally I called ASAP towing it took ASAP 35 Minits to move my car

 8 years ago (13-10-2017)

My car quit on the ramp while exiting to a rest area on I-95. Because of barriers I could not get completely off the pavement.  I spent 30 minutes actually on the phone with AAA and it took them 1.5 hour to get someone there. I was in an extremely dangerous situation as I could not get out of my car due to the high speed of semi-trucks and cars exiting the interstate to access the rest area.  I no longer have any faith in AAA for roadside assistance.  I'll use my Geico roadside assistance which is included with my full coverage insurance.  GTH, AAA.

 8 years ago (10-10-2017)

Worst experience with aaa have been waiting over 9 yes 9 hours for my car to be towed. In all my 11 years with them, this is how they treat a long term customer.  

Ended up cancelling tow and had to pay a towing company to do the job.  I would never use or recommend aaa to anyone. Cancel your account now and save your money

 8 years ago (09-10-2017)

Called around 1530hrs  was informed John's towing would arrive to assist me,1841hrs still waiting on the corner. Called AAA the customer service rep. 
she doesn't seem to care.

 8 years ago (14-09-2017)

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