AAA North Plainfield Car Care Insurance Travel Center

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Address: 1210 US-22, North Plainfield, NJ 07060, USA

Phone: (908) 722-2202

Website

State: New Jersey

Zip Code: 07060

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Reviews

Doesn't even deserve 1 star.  Terrible experience paying membership.  The  bill says STOP BY a AAA LOCATION.  I did this as it just opened next to Costco = how convenient.  A rep called later that night to tell me North Plaianfield was not my region and they could not accept the payment,  but would mail it to the Union location.  Next day - sorry  we stamped the check on the back and Union will not accept it.  You have to write a  new check and go to a center in your region.    What !@@#$ is that? The bill says  stop by and I did.  I guess you don't want my money.

 8 years ago (21-06-2017)

This is the second time this office has completely dropped the ball.

I broke down in rush hour in the center of an intersection. Not the side but the center. I'm now blocking everyone. I tell AAA this several times that the police need them now or they will have their own contracted company tow me out. They assure me it is a priority call and they will come asap.

Fast forward an hour and forty minutes the driver shows up. He sees where I am and asks why I didn't tell AAA that I'm in an intersection. I tell him I did, every time I called. He shows me his call information that in all of the sections dispatch could have written this, they left blank!

He is quick and professional, Hands me an ice water, and gets me where I need to go. 

Bring us to today, I call at 8.35am. They give me an estimate of 9.32 but since long tow they want me to go with the driver. I have my mom rush over to take my kids and wait. 9.45 comes and I call. This is the ACTUAL STATEMENT THE REPRESENTATIVE SAYS:
"We can't find a driver willing to bring you 63 miles."

Are you kidding me? Every single time you call AAA they beg you to upgrade. Every. Single. Time. I have now upgraded to their top tier program. I cannot go any higher. 

Now I want to use this service I have paid for for years but have never used. 

And the DRIVERS don't feel like DRIVING.

Imagine you told your boss you don't feel like doing your job?!

 8 years ago (19-03-2017)

Friendly staff. Quick oil change and diagnostic. AAA discount 

 8 years ago (18-07-2017)

This review has no bearing on the staff but rather the store location.  It used to be across from the Bridgewater Commons Mall and was a beautiful store and location.  They moved from there to a strip mall on Rt 206 S in Raritan and the parking and location was not ideal. They moved again into the old Albers Fireplace building in the medium on Rt 22 in Bridgewater.  This is a horrible spot and DANGEROUS to enter and exit onto the highway in the fast lane!  What corporate imbecile makes these decisions, especially from AAA who professes car and travel safety. I'm sure they will wind up moving once again after losing business at this location. If your a senior citizen, forget about going there as your risking your own safety!

 8 years ago (26-02-2017)

I made an appointment here for an oil change because I'm a AAA member. After making an appointment, it took two and a half hours to complete the service. I was told it would take an hour after the oil change and system check.

 8 years ago (09-06-2017)

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AAA North Plainfield Car Care Insurance Travel Center

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