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Reviews, get directions and contact details for AAA Washington - Olympia

AAA Washington - Olympia

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One-stop destination for travel planning and personal lines insurance. Local and international air, auto, rail, cruise and group vacation planning. Luggage, maps, guides and travel gear available. Information provided is intended for members of AAA Washington.

Address: 2627 Capital Mall Dr SW #1, Olympia, WA 98502, USA
Phone: (360) 357-5561
State: Washington
City: Olympia
Zip Code: 98502


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
We joined and found out when we used them that they would not pay for our tow. They did pay for the first 5 mi of the tow though. There is apparently a 5 day period from the time of purchase where you are only covered up to 5 miles and the rest you have to pay for. We had to pay almost $300 for our tow. THANKS A LOT. We will probably never need to use them as our cars are in relatively good condition. We purchased this for peace of mind and got left with a huge bill. I feel like we gave them$100 of our money to take advantage of us. Talk about unethical/predatory behavior.
7 years ago (10-02-2018)
I have been a member of the Auto Club for over 30 years, both in Washington and California. During this period, I have had dealings with several different offices. I want to acknowledge that the office in Olympia has been exceptional, both in terms of service and the overall quality of their staff. Many of my dealings have been with Jamie Nichols at the front desk and Chris Blaser in the travel section. These two individuals have been consistently amazing with regard to their base of knowledge, their service to me as a customer, their follow-through, and their interpersonal skill sets. I am deeply appreciative to this office and especially to these two individuals for making my travel experiences so much easier.
8 years ago (29-06-2017)
This was my first time to the Olympia AAA location. I was switching my membership from California to Washington since I have just moved up here. The staff was extremely helpful and offered many additional services, although I did not need any of them currently. They have a very cool setup, as they have a lot of travel gear within the store itself. It kind of gets you excited for the travel experience ahead. I have not yet used AAA for traveling, but I will in the future. I look forward to working with them.
8 years ago (09-05-2017)
Waited (still waiting) over 3 hrs in the dark for help with a flat. Called to tell them I was still waiting and they had to find another service provider because the first never showed. Unacceptable, scary and unsafe. Will cancel membership when I get home.
7 years ago (06-03-2018)
Chris Blaser, the travel agent, is excellent. She took care of my trip to the Great Barrier Reef. It was short notice but she still managed to come up with a very good package that met our specifications. She is very friendly, helpful and attentive to our family needs. She was very patient with answering all my questions and with providing a lot of useful tips and information. It was the best customer service experience I had with a travel agent. The staff at AAA are also very friendly and helpful.
9 years ago (29-06-2016)
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