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Reviews, get directions and contact details for Academy Locksmith

Address: 4887 E La Palma Ave #701, Anaheim, CA 92807, USA
Phone: (714) 966-1397
State: California
Zip Code: 92807


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Reviews
I had to get my locks changed after my house was broken into. I called this company after my neighbor recommended them. I called this morning & scheduled an appointment to have my locks changed. They were able to fit me in today. The gentleman that came was very helpful & knew exactly what he was doing. I highly recommend them and will use them again.
8 years ago (08-11-2017)
It was alright. The representative I spoke to book an appointment asked me same questions at least couple times - She asked me what my address was about two times; I had to tell her what time they needed to be there about three times which made me a bit nervous. At the end, the locksmith was there. Then I received an invoice with unexpected charges. The 2nd representative I have email exchanges insisted that they went over all the charges, but I was not informed that there have a service fee and trip charge. They had to work on my dial pad lock to get into the house. He said there is a charge since they worked on it although I did not authorize it. The dial pad was never used - my tenants at that place did not even had a code. But at the end, they "did" work on it, so I guess there will be a charge. Then he explained they charge $29 per key, and my invoice said $29 *2 $60. Not to be too crazy here, but isn't $29*2 $58? It's only couple dollars different, so I guess they did not find it significant. But I would want the invoice for my clients to be accurate regardless of the amount. Answering the client's question with another question, "We had to open it to enter the house. Is that not correct?" showed me how they handle questions or concerns. Overall, they were there, door is open, keys are changed, so I wouldn't mind paying for what I am billed. But I wouldn't recommend or go back to use their service again.
8 years ago (16-11-2017)
They got to me in no time, I had locked my keys in my car and didn't realize until after work. Gave me the full price right as I called and they were very professional, One of the mangers came out to help me and he was very kind, good energy, service, and relations. I forget his name but he was able to give me a discount on the price they gave me. Thanks to the guy who helped me and thanks for helping this Oregonian out!
8 years ago (18-08-2017)
Looked up locksmith near me on Google and I first called companies that were definitely not local. Shannon at Academy Locksmith was the only company that gave me a real quote and answered all my questions about my car key. They got to my house pretty quick in a mobile locksmith truck. 45 minutes later I had new key remote. Forgot the name of the locksmith but he is also part of the reason why I'm giving a good review.
8 years ago (27-04-2017)
I was right in the middle of a staging for a Realtor showing a property and locked my keys in the cab; the keys for the property were on my key chain too! Had an hour and a half before the client and Realtor showed and still had one more room to clean and stage. Looked up "local locksmith" and Academy Locksmith came up 6 miles from the property so I called and Fernando had a Locksmith there in 30 min! The locksmith who showed was able to get me in the truck in what seemed like a minute and not only was he professional, he was informative and explained what he would be doing before he did it. I would highly recommend Academy Locksmith!
8 years ago (10-05-2017)
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