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Ace Hardware

  1. Georgia
  2. Hinesville Hardware Store

Reviews, get directions and contact details for Ace Hardware

Ace Hardware

About

We have 3 locations.... Jesup, GA - Hinesville, Ga - Eulonia, Ga

Products

We at Harris Ace Hardware are a complete supplier of Building Porducts and Hardware. We can supply all of your needs in almost any aspect of Commercial, Residential, and Industrial Building.

Address: 1012 Oglethorpe Hwy, Hinesville, GA 31313, USA
Phone: (912) 876-2147
moc.ecasirrah@snalp
State: Georgia
Zip Code: 31313


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Reviews
At first I thought my experience with ACE in Hinesville was going to be great! I stopped in Nov. 9, 2016 and spoke with a gentleman about needing a window. ACE provided the windows for the subdivision where I own a home, so I thought it would be best to go back to them. He attempted to look up the size from their records, but was unable to find it. No big deal we could drive back to the house and get it, but he offered to go out and measure it. Great, right? Well he goes to my house, measures, and goes back to the store, calls me and says he doesn't haven't in stock he would need to order it and it would take about 2 weeks. I ask him how much and he said $85. Then I asked who does he recommend to install it, and he said he could because it was so easy to just pop it in and he would just make the bill an even $100 ($85 for the window/$15 to install) really can't beat the price. We were in the middle of a PCS move and I just stopped to check on my house before moving across the country. I had to leave the next day so my Tenant went in to pay the $100 on Monday Nov. 12, 2016(It was near closing by the time I finished talking with the gentleman).I was emailed the invoice from Rebecca. With Thanksgiving coming I figured it may have a little delay so when I didn't get a call in two weeks I didn't mind. By mid December I call to check the status and was told someone would call me back. Called again a few days later and was told again someone would call me back. Christmas comes, moving and getting settled I forget about the window. I call again first week of January, same thing someone would call me back. February comes and my husband calls and says if they can't figure it out we need our money back. At this point he was transferred to Rebecca and she says she doesn't know anything about it but would have the manager call us. He calls and I explain everything that happened. HE ASSURED us he was going to take care of it and that he had to order the window and it would be 3 weeks until it came it. We continue to call and keep being told we will be called back. We called today and SIX TIMES the phone was disconnected when trying to reach Rebecca. FOUR AND HALF MONTHS later we still have no window, no refund, and no one will talk to us to get it resolved.
10 years ago (27-03-2017)
So hard to find someone to help
9 years ago (27-05-2017)
Convenient, staff is very knowledgeable.
10 years ago (28-12-2016)
Knowledgeable
10 years ago (29-03-2017)
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