Acorn Plumbing & Heating

Reviews, get directions and contact details for Acorn Plumbing & Heating

Address: 415 S 25th St, Billings, MT 59101, USA

Phone: (406) 259-6599

Website

State: Montana

Zip Code: 59101

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Fantastic company!  I read the reviews before calling them and there were some that were not great. However, like they say, there are three sides to every story, your side my side and the truth. This is a great company that really makes sure the end user is satisfied. Very concerned about safety and cleanliness,  fairly priced and on schedule! Support a local family owned company!

 8 years ago (27-03-2017)

Terrible. Never use this "service."  The owner couldn't seem to remember the scheduled times HE offered to me as my choice for scheduling convenience.  Therefore when his employee arrived 2 hours early, I wasn't home.  I was told I was being billed $125.00 for missing my scheduled appointment. (Please note that (1.) I had just promptly paid them nearly $1000 for a furnace job and (2.) it was his employee who encouraged me to complain about the superfluous charge made due to the owner's error.)  I phoned to complain and was FINALLY "Excused ONCE."  Stupidly, I then re-scheduled, and get this:  the same thing happened again.  You can't make this stuff up.  My strong advice, then, is to RUN anywhere else for plumbimg/heating services!  This outfit should be avoided at all costs - which will be yours - if you don't.

 9 years ago (28-10-2016)

Acorn installed a new pressure booster for us.  Somehow, 4 days later the intake valve shattered in the middle of night flooding our finished basement with 1-2 inches of water.  We called, they came, and they accepted responsibility.  They stated this has never happened to them before and were unsure of how to respond with their insurance and would do all they could to make it right.  This is rare and should be rewarded.  Please support professionals that stand by their work!

 9 years ago (15-06-2016)

If you are looking to hire a Plumber do not call Acorn Plumbing. Customer service starts with being polite.The Serviceman walked in with an attitude and was very condescending. We called others and found one who was polite. He explained what we needed to do and why. His work was done in timely manner and fair price.

 9 years ago (06-06-2016)

The plumbers who came here to do a pressure test on my gas line quickly found leaks and went over possible solutions and gave their suggestions. It went very well and I am very happy with the professionalism of the technicians, however, at the end I was told it had to be paid in full that day which was no big deal just nice to know ahead of time. There was a small billing issue which was very easily fixed with a simple phone call. Very great service. 

 10 years ago (03-08-2015)

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