Acton Medical Associates

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Address: 321 Main St, Acton, MA 01720, USA

Phone: (978) 635-8700

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State: MA

Zip Code: 01720

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Reviews

When we moved to Acton 43 years ago we searched for the best medical practice to fit our new family needs and were pleased to find Acton Medical Associates. Through the years it has always provided us with the best of care. 
My doctor, Amy Churchill, is professional, thorough, knowledgeable, and caring each time I see her - whether it's a routine visit or when I'm not feeling well. She always takes the time to listen to my concerns and to provide me with the best course of action. She's the best in my book and I'm thankful to be one of her patients.
On occasion, when we need immediate attention and our doctors aren't available, we are referred to another doctor or nurse practitioner within the practice. Over the years I have found this to be comforting and satisfying. I'm extremely grateful for all the quality care my family continues to receive from the many people who represent this highly professional organization.

 8 years ago (21-07-2017)

Acton Medical is an impressive practice. I was so impressed that I called at 3:30pm on a Sunday and my daughter was seen by the on-call doctor. Later in the week I called at 4:45 and she was seen at 5:30. the doctors and and nurses are super patient and caring.

 8 years ago (11-12-2017)

What a nightmare!  We are new to town, trying to join this practice.  Here are a few points of my experience:

1.  The practice is so big and the office staff so specialized that you get bounced around to get your questions answered.  It takes SO long to set anything up or get anything answered.  Very frustrating.  (I worked with these people for 2 hours getting bounced around.)

2.  Not all doctors are accepting patients, so best to check FIRST before you go through the circus of joining this practice.

3.  This was the nail in the coffin for me - They double charge for a visit.  Meaning - If you go in for a routine physical and they find an irregular mole that they then talk to you about.  You will be charged for the physical AND and additional office visit charge.  So two charges for the same visit.  I personally asked (when I was switched to) billing and they confirmend this.  

This also means that if you go in for one thing during an office visit and they end up talking to you - even briefly - about two other things, you will be charged for 3 office visits.  This is a sign that the primary focus of this practice is to make $$ - not take care of patients.

 8 years ago (20-09-2017)

Plan on always having the office operate 1 hr behind at a minimum. Cancel everything else you are doing that day as their respect for your schedule is zero.  

The practice is large and feels like it.  The doctors we have dealt with for our children have been solid as it comes to dealing with illness, however, being a patient is nearly unbearable.  I'm writing this from the waiting room as I'm trying to cancel my afternoon appointments for my own business because they can't be on time for theirs.

 8 years ago (11-08-2017)

Extremely satisfied with doctors, nurse practitioners and staff. Just met with Caitlin, nurse practitioner and she was knowledgeable, kind and helpful. Really worked to understand my issues and then help to solve them!

 8 years ago (26-06-2017)

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