Adams Moving & Hauling

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Address: 5 Portland Rd #300, Conshohocken, PA 19428, USA

Phone: (610) 292-8111

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State: Pennsylvania

Zip Code: 19428

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Reviews

I have used a number of moving companies and never had a problem or an issue, until now.  I am not sure how Adam's moving stays in business.  STAY FAR FAR AWAY.

The day started out alright (with the movers showing up only about 15-30 minutes later).  However, about an hour in, the movers started repeatedly talking about the tip they were expecting to receive.  My wife informed them that if they do a good job they could expect to receive a tip on the credit card when she paid them.
Apparently, that absolutely set them off, since they insistent on being paid a large tip in cash.  When my wife indicate that she just didn't carry much cash on her, they started yelling at her, indicating that they were "pissed off" and would work really slowly to run up the charges.  

A job that should have taken around 10 hours, took 16.5 hours (until 2 in the morning).  Items marked "fragile" were thrown around and many items were broken,.  They dropped off all our furniture (entertainment center, bed, etc.) in a pile at our new apartment and refused to put any of it back together.  Items were missing, pieces were broken, and we are charged over $3,000 DOLLARS FOR IT.

When we called and spoke to management to demand a significant refund, his solution was to send his guys (the same ones that had yelled at my wife and refused to do any work, and I'm sure who were even madder knowing that we had gotten them in trouble with the owner) to come later to build the furniture and try to find the missing pieces.  Needless to say, my wife had no interest in having the same guys who had treated her horribly come back to try to do that job they were supposed to do in the first place.

Do not consider using this moving company if they are the only one available.  You are better off doing it yourself.  I never write negative reviews and have only had good experiences with moving companies.  However, this was seriously the worst service I have ever experienced in my life.  It was the most unprofessional business I have ever worked with in my entire life.  Stay away.

 10 years ago (28-07-2015)

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