Advance Auto Parts

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Advance Auto Parts is the largest aftermarket car parts provider, serving DIY customers & professional installers. Buy online, pickup in-store in 30 minutes.

Address: 2302 Asheville Hwy, Hendersonville, NC 28791, USA

Phone: (828) 698-7083

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State: North Carolina

Zip Code: 28791

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Reviews

Quick and easy. Prices are better than tractor  supply

 8 years ago (11-07-2017)

Unfriendly staff, after waiting over 10 minutes for my turn so that someone could scan my check engine light, the lady cashier skips over me and starts asking the man behind me (who literally just walked in)what parts he needed then proceeds to look them up on the computer and walk him to the parts. After that I just walked out. Better off going next door to O'REILLY'S Auto parts.

 8 years ago (26-04-2017)

Had the part we needed and good service.

 7 years ago (25-09-2017)

I stopped by today to pick up a lug nut. I told the fellow behind the counter, Mike, what I needed and he brought up a photo that was for sure incorrect. I told him no that I just needed the part that screws on to hold the wheel on. He went to the back and brought another incorrect part up. I said that wasn't it.  He started huffing and puffing as if he was going to blow the whole house down then he started telling me how it was my fault and proceeded to try to load all of the companies images onto a screen while he threw the incorrect part on the counter. All that attitude over a 2 dollar lug nut and 10 steps he had to take. Shame on you guys! There is an O'Reilly auto next door. I went there and you should too. If this is how you treat your customers, Mike and management, you need to put in some serious customer service training hours. Advance won't see another dime from me EVER because of THIS location.

 8 years ago (15-04-2017)

Bought an alternator that was bad when I went to return under warranty they tell me it's not in their system I'll be pursuing this in court horrible service and rude the lady there so disrespectful and cussing over the phone unprofessional  

 7 years ago (08-09-2017)

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