Advance Auto Parts

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Advance Auto Parts is the largest aftermarket car parts provider, serving DIY customers & professional installers. Buy online, pickup in-store in 30 minutes.

Address: 1200 W Chicago Ave, East Chicago, IN 46312, USA

Phone: (219) 801-7625

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State: Indiana

Zip Code: 46312

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Reviews

Good prices fast service in good people

 7 years ago (01-09-2017)

Today I had an emergency and Advance Auto did nothing to help rectify the situation. I placed an online order for my son, he needed an alternator at that moment, his car was being worked on the moment when I placed the order. He went to the East Chicago, Indiana location to pick it up. He gets there and the manager Claudia would not allow him to pick up the order. She told him he needed my Id and the credit card used for the order. I was at work during all of this so there is no way for me to be there. I called the store and explained the situation she did nothing I offered to fax over my info to show the order was authorized by me she said they didnt have a fax machine. So after going back and forth I finally had her cancel the order. So my son left with no part and his car still not working. I have never been so mad. What is even move crazy the night before I ordered a battery at a different location and my son picked it with no problem. Clearly this company needs to update their policies to better help customers. I just know after this experience I will never buy from Advance Auto again

 8 years ago (07-02-2017)

Great service!!

 7 years ago (15-10-2017)

Friendly and helpful! I would recommend anyone here.

 8 years ago (04-09-2016)

Great

 7 years ago (29-11-2017)

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