Advantage Storage Lewisville / Carrollton / The Colony

Reviews, get directions and contact details for Advantage Storage Lewisville / Carrollton / The Colony

Address: 2391 E State Highway 121, Lewisville, TX 75056, USA

Phone: (972) 445-9925

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State: Texas

Zip Code: 75056

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Reviews

This place was great at first until the month I planned on taking everything out. 
First, I’m not a person that has unlimited funds. So...my last payment was done on 10/7/17. I told Chris I would be by that weekend to pick up my things and just in case I’m not able to get everything at once, I still had the end of the month. My goal was to get furniture first. On Sunday, October 8th. I paid a friend with a truck to help me. We sat in the parking lot for nearly 30 minutes wondering why the gate wouldn’t open. Then realized that the storage had locked me out. I ended up going back to my apartment empty handed even after leaving 2 messages on their VM. Apparently, they don’t check those. So I called them the next day and spoke with Nancy, as usual, she was so concerned but had no explanation why it happened. She said she would talk to her manager and see if they can cover the cost of a truck giving the time restraints I have.  I had to drive 2 1/2 hour back to where I was moving from to finish my last days at work and wait for her to call. I lost time since I got sick with the stomach flu, no fun btw. So today, Friday, October 13th I call again. Nancy no longer works there and the new manager knows nothing about this. I’ve been waiting on a call that was never going to happen. Need a truck Tomorrow so everything will be set up by the time I start work again on Tuesday. End result....they will refund my rent for this month but I won’t get it til next week. So not once did they stop me from getting everything set up before I go back to work but twice. I was told they don’t have money to get me a truck for tomorrow so what makes them think that I do? 
I would be cautious if I were you. You could be locked out for no reason and your entire plans will be ruined. Good luck.

 8 years ago (13-10-2017)

Great place to store almost anything. I've been a customer here for a couple of years and have never had a problem or felt that myself or my things were in any danger. Well lit and clean facilities.

 8 years ago (23-07-2017)

DO NOT TRUST YOUR THINGS HERE. THEY ARE BEING SUED  BY MY HUSBAND AND I FOR SELLING OUR MOST PERSONAL POSSESSION AFTER PAYMENT WAS MADE.....

 8 years ago (25-08-2017)

I had two 10x 20's then re-stacked and had just one 10 x 20.  They were fair on pricing, keep the place very clean, checked on our space all the time and the couple of times I left it unlocked by accident they called me right away to let me know.  I have never worried about my belongings because I know they keep a close eye on things.  Would highly recommend.

 9 years ago (26-04-2016)

Great facility and even better management. The whole family owns units here! Guy and Trudy are the best!

 10 years ago (23-02-2016)

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Advantage Storage Lewisville / Carrollton / The Colony

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