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Advocate Condell Outpatient and Immediate Care Center

  1. Illinois
  2. Round Lake Beach Hospital

Reviews, get directions and contact details for Advocate Condell Outpatient and Immediate Care Center

Address: 2 E Rollins Rd, Round Lake Beach, IL 60073, USA
Phone: (847) 740-2500
State: Illinois
Zip Code: 60073


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Reviews
I've worked in the medical field for 6 years. So I know how this is behind closed doors in every medical facility. The patient registrar are very calm and nice, seemingly helpful. I was referred to this place because it was urgent and needed to be seen right away. The doctor was not very friendly, it looks more so like he did not wanted to be there. He walks in and out of my room with an attitude. He did not want to listen to what I have to say and only wanted to hear what he wants to hear so he can discharge me right away. I was very angry and was talked to like an 8 year old. He was rude! Never again do I want to be treated by him. Worst patient care ever!
8 years ago (09-02-2017)
Absolutely amazing! Love the doctor and nurses. They are so quick to take care of my child when they need urgent care. Will only ever go here.
8 years ago (22-03-2017)
Went in for a horrible sore throat (felt like I was swallowing glass), and extremely red and inflamed tonsils with white spots. The doctor BARELY looked at me, took a step back, and then went through a very rehearsed explanation and list of instructions for my ...........sinus infection? I didn't even have any tenderness in my sinuses nor any post nasal drip! Wouldn't you think I would be checked for strep?! Sinus infections must have been the illness of the week and it must have been very routine to just make a quick diagnosis so they could move onto the next patient. I have great insurance (bcbs ppo) but I've gotten two bills so far for close to $300. What a joke! This place overcharges way too much for literally nothing. Never going back there or any advocate center for that matter. (The nurse was pleasant.)
8 years ago (09-03-2017)
Although the support staff, Doctors and nurses are all knowledgeable and friendly, I would never recommend this facility to anyone. They charge entirely too much even for the most basic of services.
8 years ago (18-01-2017)
I would have initially given this place a great review being that I only had to wait in the waiting room for 15 minutes on a weekend verses going to the ER in Vernon Hills and waiting 5 hours to even get checked in. My big Peeve is that I had really good health insurance, a PPO and I just got the $1,500 bill in the mail. This is not the first time that Condell has given me big bills. Last year I spent the entire evening from about 6 p.m. until 3 in the morning at the Vernon Hills ER in so much pain I had tears streaming down my cheeks. Unfortunately it was during a February at the height of flu season and everybody was seen first but me. I need to take on three additional jobs just to pay for getting the flu this year, next time I think I'll just go to Lake Forest Hospital on 120. I met my deductible at least three times over with Blue Cross Blue Shield. This is ridiculous and Health Care needs a huge change. I work in a medical office and I know the issues that health insurance companies have with paying claims and honoring their commitments; however giving me a heart attack when I'm opening up my opening up my mail is not the answer. I decided to get extra good health insurance this year (January) since I have to travel to Chicago for work full time on outdated public transportation and so far I have not paid a dime in out-of-pocket costs until I got to Condell. I don't make that much money and most of my earnings go to paying for transportation, getting to and from my job. I'm most likely going to have to declare bankruptcy at this point just for getting the flu, but that I guess that's the American way. On a side note... Never ever go with land of Lincoln insurance. I bought them last year on a whim, I was subjected to false advertising. No doctor in America will accept them for a very good reason.
9 years ago (18-04-2016)
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