African Hair Braiding by Mimi

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Address: 4907 Suitland Rd, Suitland, MD 20746, USA

Phone: (301) 967-7777

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State: Maryland

Zip Code: 20746

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Reviews

Maybe I came to this salon when the owner and stylists were having an off-day, but I felt that their customer service was severely lacking. 

My service: I came here to have twists put in my natural hair without extensions. 

Pros: My stylist finished quickly and they looked fine but hardly worth the $70 ($75 including tip) that I paid for them. 

Cons: Whenever I would ask the stylist a simple question, like "How much would it cost to have these taken out and re-done in a month?" or "What's the best way to curl the ends?" she would say, "Ask her," meaning the manager/owner. That is poor service. As a paying customer, the stylist should inquire on your behalf. I'm paying you $70 when the end result was only worth $45, and you can't even ask the owner/manager those two simple questions? You either answer the question or politely say, "I'm not sure; let me ask." Ridiculous. Also, it took the stylist about 25 minutes to actually start my hair because the owner/manager left to pick up a gel she wanted her to use without telling me. So, I'm sitting there wondering what the hell is going on, while the stylist is playing on her cell phone. I ask the stylist, "When will she come back?" and she said, "You have her number. Call her." And I went off.  I'm sorry, but no. I'm paying you. If anyone should be doing the heavy lifting, it's you. When the owner/manager finally arrived with the hair product she wanted to use, she demanded that I pay her before the service was even complete. Also unprofessional. When I repeated my question to her about how much it would cost for them to take it out, she spat, "Take it out yourself; just unravel the ends." 

What the hell? 

After the stylist finished my hair, I tipped her $5 to be polite and she couldn't even be bothered to give me a mirror so I could view the end result. 

I feel bad leaving this review because I like to support black-owned businesses and this place has such great reviews. I'm sorry to leave the first negative one. 

Like I said, maybe the stylists were having a bad day.

 8 years ago (15-06-2017)

I've been going to Mimi's for over 15 years and I always have a great experience. She and her team are simply the best!

 8 years ago (26-07-2017)

This is the best spot in the world to go to I never go any where else Mimi always work with me, she's an awesome person, believe in keeping her customers like me happy and trust my that's hard I'm picky, I give her the blues but this shop and all her workers in both shops are the best. Since I been coming here I will never go to anyone else. I love the fact that they take there time and it isn't a rush job. They make u feel like ur at home.This place is worth every penny I spend in here

 8 years ago (17-05-2017)

I love Mimi ..always pleased and never disappointed !!! Just got my hair done Saturday and everyone love it! Been going to Mimi for 8 years. I moved 4 1/2 hours away and I still come all the way to Maryland to Mimi to get my hair braided!!! That's how good Mimi African hair braiding is in suitland maryland and she have another shop also please call Mimi if you wanna look good they braids looks goooood!!!!

 8 years ago (24-08-2017)

I've been going to MiMi''s for over ten years now. I have brought my mother and both daughters multiple times. Even turned my best friend into a believer. Every special event this is the place to go. Staff is always pleasant and professional! One of the many things I like about MiMi's is how fast they get your hair done as well as how beautiful your hair is once finished and prices are reasonable. 

Needless to say I give five stars and two thumbs up!

 8 years ago (12-05-2017)

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