Airport Inn Hotel

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Address: 2333 W North Temple, Salt Lake City, UT 84116, USA

Phone: (801) 539-0438

Website

State: Utah

Zip Code: 84116

Reviews

The room was average but very clean and had basic amenities. The breakfast was spectacular, and our waitress was wonderful. Best home style country breakfast potatoes. The hotel front desk was not very friendly at all... They were quick but dismissive, no smiles or helpful hints. Encountered two different desk attendants (evening and morning) but both behaved in the same lackluster way. Everything else was great though.

 9 years ago (20-08-2017)

The location is nice, off the main roads so it is quiet, but within a very short distance of everything. Rooms are clean, decently furnished, and reasonably priced. Breakfast vouchers being included was a nice addition to the stay, since they were for the actual attached restaurant and not just continental. Small pool and hot tub, and they are oddly placed basically in the lobby, but still better than none at all. All in all, a very worthwhile three night stay.

 9 years ago (05-08-2017)

We love this hotel! It is our second time staying here and both times the staff has gone above and beyond to meet our expectations! Special thanks to Alisha at the front desk for her eagerness to make sure we had a great room at a great price on such short notice! She really made us feel important and special!

 9 years ago (19-08-2017)

What an awful experience. Note to the owner: I highly recommend you provide ALL staff with fire safety training including how to properly maintain a smoke detector and on the importance of following fire safety regulations. Read further for details:

We arrived exhausted and ready to sleep...then the smoke detector started chirping. The front desk staff was unable to fix it and said that there was nothing they could do; they were fully booked and the maintenance staff had already left for the day. An hour later we were called and told that they had another room ready. The room was NOT clean: it reeked of what can only be described of as tobacco chew and some sort of overwhelming aftershave. 

I went to the front desk and asked what else we could do and the level of customer service was appalling. I was told that the only other option would be to go back to the first room with the chirping alarm (Owner: I was explicitly told by your front desk staff that we could DISABLE THE SMOKE DETECTOR ALARM -- violating state and federal fire safety regulations). 

I called the third party who we booked through and got a free relocation to the Radisson. Never staying at the Airport Inn Hotel again.

 9 years ago (25-09-2017)

The room was clean. Bed was comfortable. TV worked. Airport shuttle was efficient. Didn't get to try the breakfast as I was out so early to catch my flight.

Giving only three stars because the Wifi did not work worth a darn.

 9 years ago (12-09-2017)

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