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Reviews, get directions and contact details for Airport Shuttle Service

Address: 2121 Arthur Collins Pkwy SW, Cedar Rapids, IA 52404, USA
Phone: (319) 365-0655
State: Iowa
City: Cedar Rapids
Zip Code: 52404


Opening Hours

Monday: 4:00 AM – 1:00 AM
Tuesday: 4:00 AM – 1:00 AM
Wednesday: 4:00 AM – 1:00 AM
Thursday: 4:00 AM – 1:00 AM
Friday: 4:00 AM – 1:00 AM
Saturday: 4:00 AM – 1:00 AM
Sunday: 4:00 AM – 1:00 AM

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Reviews
I have used this service three times. The first was awesome; they picked me up exactly when scheduled, and then, after my trip, delivered me home safely to Coralville late at night. The second time I used them, the driver called me at the exact time he was supposed to be picking me up, needing clarification on my location. Only problem? He was looking for me in Cedar Rapids, not Coralville!! So it was a mad dash to the car (which had very little gas) and to the airport. The third time was just last week: They were to pick me up in Coralville at 5:15 AM, and called me at 4 AM to say they'd be unable to pick me up due to a driver going in the ditch. So, once again-- and this time driving thru snow and a one lane highway- I dashed to the airport in my own car (this time thankfully I was good on gas). It was a treacherous, nerve wracking trip. So I guess my advice is: if you book with this service, ALWAYS HAVE A PLAN B FOR BACK UP!!
7 years ago (18-02-2018)
Made a reservation almost two weeks in advance. The gentleman who I spoke with obviously was not doing his job efficiently because when I called that morning of my flight I spoke with the lady attending at the time and said no reservation was there for me. What if?
7 years ago (22-02-2018)
I used the Cedar Rapids Airport Shuttle Service last Christmas and had a great experience (5-star review). When I called to schedule a shuttle for my flight back for Thanksgiving this year, however, I was told by the shuttle service that my flight arriving at 11:44 p.m. the night before Thanksgiving was "too late," because the shuttle service was "short staffed" that day. This was surprising, because my flight back to Iowa last Christmas landed at 12:37 a.m., and they had a shuttle ready for me at that time. The shuttle service earned an especially low rating because--as we all know--the day before Thanksgiving is one of the heaviest travel days in this country. I understand that all employees want to be home at a reasonable time the night before Thanksgiving, but we Iowan travelers need you. Do better, Cedar Rapids Airport Shuttle Service.
8 years ago (23-11-2016)
Did a great job ferrying me from the airport to my hotel in Iowa city despite my flight being 6 hours late. Pick up from hotel on the way back was on time and also smooth.
8 years ago (13-01-2017)
The driver was amazing. I left my wallet in the van and he went waayyy out of his way to return it. HOWEVER, the woman at the front desk was very grumpy and rude. I was going to leave the driver a big tip after he returned my wallet, but it was a different driver. He left it at the front desk. I called the woman telling her that I saw the other driver just run in and out and was confused. She yelled at me saying that the driver handed the wallet over to the people at the front desk and they acted like they had no idea what he was talking about. She was very, very mean. The important thing was that they did what they said they were going to do. He could've easily said that the wallet wasn't there and he could've stolen everything, but he didn't. Great drivers. Grumpy old receptionist.
9 years ago (25-07-2016)
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