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Reviews, get directions and contact details for Alabama District Office-Located in IRS Building

Address: 801 Tom Martin Dr, Birmingham, AL 35211, USA
Phone: (205) 912-5333
State: Alabama
Zip Code: 35211


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Please call the 1 800 numbers or numbers given on the main website. I thought I would receive better service in person from the local IRS in Birmingham. I unfortunately visited this office in May of 2017. Also, remember you must now make an appointment. Not helpful and not friendly. Upon first entering the office doors I was treated horrible. The security guard is the only person who will treat you with kindness. Very nice man. Once you enter watch out. I came there for help and was greeted with such disregard or respect. I left feeling like what was the point trying to obtain help. I am a taxpayer trying to resolve an issue and the person at the front desk is being condescending and rude. He interrupted me several times as I was trying to explain. Grabbed his head as if I was stressing him. No effort taken to try and help or assist me. What is the point of this local IRS office? I just left. I felt like crying. I was glad I did not schedule an appointment with this office. So, I called the main IRS number. I was treated with so much respect and kindness. In addition, she apologized to me. They made an error on my account. Such a simple problem. I will never ever go to this facility again. I work hard and do not deserve this kind of disrespectful behavior I received from that front desk person. You are already stressed walking in. Anyway, I am glad I know I can receive better service from the numbers on the website. Just kind of sad the local office in Birmingham is not a place I can consider.
8 years ago (27-05-2017)
Super rude person at front desk. Now they require you to make an appointment. I didn't know so she slammed a piece of paper down in front of me giving me a phone number to call to make an appointment. It costs nothing to be kind. This receptionist had zero clue how to be nice to anyone.
8 years ago (07-09-2017)
I had to show the Tax Officer how to file my taxes. We even got a second opinion from an IRS Officer in Austin Texas, and the ending results were identical to my figures. But now no one is talking! I give you all two stars because only two individuals have responded to my issues!!!!!!
8 years ago (26-10-2017)
Terrible service. Filed taxes months ago
9 years ago (25-03-2016)
It is the center for the IRS in Birmingham.
8 years ago (03-03-2017)
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