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Alex Moving & Storage

  1. Anaheim Colony Historic District
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Reviews, get directions and contact details for Alex Moving & Storage

Alex Moving & Storage
Address: 605 S East St, Anaheim, CA 92805, USA
Phone: (714) 482-3599
State: California
Zip Code: 92805


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Reviews
I contacted six (6) different moving companies for a quote. Of the five who sent someone who convinced me they knew their business, Alex appeared to be the best quality at the best price. When the movers and drivers arrived they began moving boxes like a whirlwind. Not in a reckless way. They worked hard all day. I was amazed having moved before, with other companies, to see this much hard work. They communicated to me throughout the day and even let me know when they took a lunch break. As hard as they were working and as fast, I was thinking they deserved two lunch breaks! When the truck arrived at our new home, they were again impressive with their speed and effort. They never stopped moving and never slowed down. They had us moved into our new home in record time. Nothing broken! We have moved multiple times in the past and this was a shock to see such a high quality team! I want to thank David, their driver and the movers. I would not only recommend them to everyone, I would use them before using any other moving company!
8 years ago (09-03-2017)
Alex was personable and honest in his estimate, the moving crew were all very accomodating and professional, and in the end...the move cost less than they had projected. They could have easily padded the invoice and charged more, but they didn't. Highly recommended and we'll use them again!
8 years ago (05-04-2017)
While Jose the driver and his assistants were great with our stuff and helpful, the office lacked organization and communication. One the first day (after packing) we received a phone call asking if we were ready to receive our stuff. Which was impossible due to us moving across country! But the gentleman called back and explained the mistake. Next time I called the office to get a better estimate on when we would receive our stuff. First the quoted a date AFTER the window of delivery. After I had said that wasn't the contract that we signed, he said he would call back and he did and told us that our stuff would be delivered the last day of the window in the afternoon. This later became the following day. But what really made this ridiculous was the Friday before the estimate day of delivery they asked how we were going to pay. We told them our employer was paying and that they already have the information. They said they would call back and NEVER did. Still haven't gotten a call 2 weeks later. We tried calling back, left a message. We tried to call on Saturday and sent an email trying to figure out what to do about payment. The driver said his bosses were telling him to get payment from us. We had to scramble to get credit cards for payment. I feel customer service was lacking. The managers should have called us directly instead of sending the driver text messages and putting him in the middle. I would not recommend Alex Moving and Storage for the lack of communication, organization and leadership!
8 years ago (07-12-2016)
Should've read the reviews here before coming to weight my truck and van. Scales weren't even calibrated correctly. Fix your scales and service, may be you'll get better reviews.
8 years ago (05-01-2017)
From the reviews I read about this place, i wonder, are they being reported and investigated? The bus CO. OCTA uses this place to take items people left on the buses hope these people don't have access to it.
8 years ago (10-02-2017)
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