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Reviews, get directions and contact details for All American Air

All American Air

About

We not only service your a/c and heat systems. We will service your appliances too!

Address: 1010 FL-312, St Augustine, FL 32080, USA
Phone: (904) 461-0070
State: Florida
Zip Code: 32080


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Reviews
Top notch A/C company. Best in town!
9 years ago (26-10-2016)
I have used them for a while and today was the last time. They sent a tech out for a issue with heat in one of my units. The tech said a few of the duct lines were disconnected and one was crushed in the attic. I asked them price and they said 400 bucks. I told them to get it done. Later tenant called and said they could not do the repair for a few days. So I called them to cancel the repair and sent another company out. They said no one had been in the attic and fixed the issue in five minutes. The fire damper was closed cutting the air off. They suck!
10 years ago (21-01-2016)
Had them come out three times. Was giving conflicting information by each technician and provided conflicting pricing (which was excessively high, imho). Customer service was not ideal. The only positive was that they responded promptly to calls with same-day service. I will absolutely seek alternatives when needing heat/air services in the future.
10 years ago (22-01-2016)
Just had two a/c units replaced after just buying a house. knew the units needed replacing just by looking at them, so it was a no brainer. Steve D. worked with me to select the options I wanted and could afford. Even though it took me a few months to raise the cash, he always responded within a day when I sent emails, sometimes on weekends. Even though they had never done it, they also installed the Ecobee 3 Wi-Fi thermostats I wanted, at the same price as Amazon, and gave me a credit for the ones they usually provide. The installation was very professional, a large crew showed up to got it all done in a day. They cleaned up after themselves and put down drop cloths. They went to the trouble of building very solid wood platforms on top of the attic joists instead of just setting them on top with a couple of 2x4s like the old ones were. Also replaced a lot of duct work. They were very communicative every step of the way, and asked several times what I preferred. A well oiled group that seemed to have done this several times before. Can't speak to the price, this was the only quote I got and seemed fair. I've had a.c.units replaced in the past and looked up what the units retailed for.
9 years ago (29-04-2016)
I purchased a system from All American 6 years ago for my condo and was told I needed a maintenance contract because I am beach side and the salt corrosion out here reeks havoc on AC systems. The maintenance contract was supposed to prevent corrosion. So I just recently got a call from them telling me my system is in bad shape and needs to be replaced because of corrosion. Feel like I wasted my money on their so called "maintenance contract" if it needs to be replaced after just 6 years.I'm forced to give them 1 star but zero would be more appropriate.Saw an article where Lennox was knowingly using inferior materials which led to coil corrosion and failure and settled a class action lawsuit. More like All American rip off.
10 years ago (20-08-2015)
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