All Valley Key & Lock

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Address: 213 N 1st St, Harlingen, TX 78550, USA

Phone: (956) 423-8283

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State: Texas

Zip Code: 78550

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Reviews

This is the rudest company I have ever had the unfortunate disgrace to encounter. I locked my keys in the car before work and I called them at 9AM, they told me to make an appointment from 2-4 and that they would call me before heading my way. Around 3:30 I called them asking where they were and they referred me to a technician named Daniel who was also very rude, and he said he couldn't take me because I hadn't made an appointment through him. I called back the original number and I didn't get the girls name, sadly, but she ended up telling me that it wasn't that they were busy, they just didn't have anyone to come to my car. I asked her if they had my contact info why didn't they just call to tell me that instead of having me wait. Her response? It's not my problem anymore and she hung up the phone. Worst customer service ever.

 10 years ago (07-04-2017)

ALWAYS very helpful.

 9 years ago (28-06-2017)

These people are rude. Everyone from the phone operator to the service man. We had our locks changed and the service person demanded payment without consulting with his office first. They need a better way of communicating. They all got huffy for no reason. They received payment within minutes from our landlord but it's just not professional to do business that way. I do not recommend this place to anyone. Awful.  

 13 years ago (16-05-2014)

Great service 

 10 years ago (08-11-2016)

Excellent service, very friendly, very fast, and very professional. I LOVED THE SERVICE!!! keep up the good work All Valley Key and Lock.

 16 years ago (24-08-2011)

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