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Reviews, get directions and contact details for Allstate Insurance Agent: David Duckett

Allstate Insurance Agent: David Duckett

Story

As a Personal Financial Representative in Texas City, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Address: 11441 32nd Ave N Ste A, Texas City, TX 77591, USA
Phone: (409) 986-9550
moc.etatslla@ttekcudhctud
State: Texas
City: Texas City
Zip Code: 77591


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I, like so many in our area, was absolutely devastated by Hurricane Harvey. I have never been through something like this and did not know where to start. I called my local Allstate Office and they walked me through exactly what to do. The customer service that I experienced through this branch was exceptional. Every call, every contact - extremely professional, incredibly informative and always caring. The adjuster that I was assigned, Mr. William Smith, was AMAZING. He kept in contact with me each and every step of the way. He showed up for every appointment on time. He made regular calls to me to let me know where he was in the process. I never felt like I was an address on a clip board. I felt like I was a customer that was getting priority treatment. Neighbors on each side of me were not so fortunate. They both complained of missed appointments, phone calls not being returned, questions not being answered. Both neighbors had coverage with competitors of Allstate. I pray that non of us ever go through such devastation again but if we do, I feel confident that I will be in Good Hands with Mr. David Duckett and his exceptional team.
7 years ago (04-04-2018)
I have been with "Allstate more years than I care to count or remember. Twice in the past week I have tried to contact someone there about something that I consider critically important. So far I have received no contact from Mr Duckett or anyone else in the office. (7/6/2015) Kathryn Woods (not maureen)
10 years ago (06-07-2015)
My homeowners insurance came up for renewal. My agent, Dutch Duckett, from Texas City, TX was more than happy to get me a good rate when he was trying to get my business initially. I get a bill and my policy went up $500. There had been no claims and no problems. When I called and left a message that I would like to discuss my homeowners insurance and the increase in the premium, he manages to find time to call and leave a voicemail 2 days later. In a very unprofessional, cocky tone he says "There is nothing I can do about your premium and if you want a discount you need to insure your car." If Dutch (who is NOTHING like the previous owner Patty) was smart enough to keep files on his customers, which apparently he is not, he would know I have a company car and that is NOT possible. The good news is I dropped Allstate and got better coverage with another company. Actually I got quotes from several companies and they were all cheaper! A LOT CHEAPER. I urge everyone to look at other companies and forget these losers.....They are royally sticking it to you and the agent is HORRIBLE!!!!!
15 years ago (22-09-2010)
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