Alpine Heating & Air Conditioning

Reviews, get directions and contact details for Alpine Heating & Air Conditioning

About

Our goal here at Alpine Heating & Air Conditioning is to always provide the best in customer service. We are committed to the highest quality workmanship, customer satisfaction, and treating our customers like family.

Address: 170 N Eastern Ave, Idaho Falls, ID 83402, USA

Phone: (208) 523-5542

Website

moc.riagnitaehenipla@anaid

State: Idaho

City: Idaho Falls

Zip Code: 83402

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I gotta say you have got a great group of workers. I recently had my water heater replaced by Hunter and Gabe, and they did a awesome job. They explained the process of what was gonna happen with the replacement of the water heater, and the were so kind while doing so. I would just like to say thanks for keeping me a happy customer. My first call will always be to Alpine!!!

 7 years ago (20-02-2018)

I had an old leaking zone manifold for a hydronic heating system and a problem with the control system in my boiler.  After contacting Alpine I was quickly forwarded to the owner who was very responsive to my needs.  He gave me a clear description of the services and costs for the repair.  The repairs were completed just as he stated.  He was flexible with my specific requests.  The tech did a nice job at completing the work in a timely manner.  I felt the price was fair for the work completed.

 8 years ago (11-11-2017)

My thermostat had given me an error and stopped working on the Friday before a holiday weekend.  I called another company who sent out a tech who spent about 2 hours trying to figure out the problem.  I was told that my furnace had major problems and it would be a waste of time to repair and very expensive - I should consider replacing the whole furnace and A/C units.  I was given a bid of around $5,000 to repair or between $8,000 and $20,000 to replace (I have a 3 zone system).  I was without A/C the whole weekend.  
The next week I called Alpine to get a second opinion.  I didn't tell them about my experience with the other company.  They sent a tech who took about 10 minutes to tell me that my motor had gone out and that I should brace myself for the cost - it was going to be expensive.  He then informed me that I could replace the motor for about $1,300 including labor.  He also pointed out that the manual to my system was sitting open to the page about the motor wiring and thought it was funny (the other company's tech seemed to be learning on the job).  2 days later I was up and running.  
Alpine sent a bill and made a big mistake.  Instead of charging me $820 for the motor they only charged me $82.  I felt so guilty because they had been so awesome that I called them and pointed out the billing error.  They likely would have caught it anyways.  They thanked me and told me they would send a new invoice.  I received it and it was for exactly what I was quoted.  They had also tucked inside a $50 gift card to Jaker's, I can only assume to thank me for catching the billing mistake.  
Great work.  Polite technicians.  Great customer service.  Great results.  I recommend Alpine Heating & Air Conditioning.

 8 years ago (16-06-2017)

The worst service ever. Several months ago I had the Navien service rep come and look at an installation another company had performed. He came out and promised to follow up with an estimate within that week. He never did. I called again as a reminder, they indicated the estimate would be done that day, it was not. I have called again and still do not have an estimate, now they want $35 to come and do an estimate? I gave up and call another company, they are performing a free estimate.

 8 years ago (26-09-2017)

I had a wall gas furnace go out. I got a bid of $2800 from another company. They claimed the heat exchanger was bad and red tagged it. I called Alpine, they tested the air coming out of the furnace. It was fine. They replaced a part and it was up and running.

 8 years ago (07-03-2017)

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Alpine Heating & Air Conditioning

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