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Alves Inc

  1. Pacific
  2. Arcata Home Goods Store

Reviews, get directions and contact details for Alves Inc

Address: 4200 West End Rd, Arcata, CA 95521, USA
Phone: (707) 825-4725
State: California
Zip Code: 95521


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Reviews
Almost Excellent. Some minor errors on a full roofing. Used tarp to protect plants when fabric should have been used. One plant got fried from the sun heating the tarp. The furnace flue was not aligned correctly, touching wood, was corrected by our solar panel guys. The roof window replacements have a square sticker shadow showing from where a sticker had been removed. On the inside, might try one day to clean them off but not too noticeable. Not like you're looking up all the time. Otherwise great price, amazing completion time frame, excellent clean up. Make sure you move your garbage cans if on pickup day to somewhere accessible. Their vehicles can take up curb space. The true test yet to come: winter rain.
9 years ago (04-07-2017)
Alves was recommended to us by a friend who had had them install their carpet. We liked the remnants they had available and scheduled an appointment for measuring and bidding. In order to hold the carpet they asked for a $3000 deposit and said they would have the bid to us in the next two days. A week later, after an email and 3 phone calls, no bid, no returned calls. In order to get our deposit back, we had to go back in. They said they had emailed the bid the previous day, maybe a typo? No apology or explanation. It cost them a $7000 job. Cannot do business with a company that can't be bothered with even the most basic communication
9 years ago (02-05-2017)
They did a small job on my roof a while ago which they didn't even finish. I unfortunately found this out too late. Months later they redid my neighbors whole roof. They blocked the alley with their dump truck and were very rude when I asked them to move it so that I could get my car out of my garage. It was early in the day so they weren't even loading the truck, it was just parked. When they moved the truck they only moved it 10 or so feet back leaving it still completely blocking the alley. I called the office to have them move their truck from being illegally parked and nothing happened. Later on when I looked in the alley I noticed they had left fast food garbage all over the place. Now that I can afford the new roof that I need I will not be calling Alves.
10 years ago (29-12-2016)
The Alves Inc paving crewis the most efficient crew I have met and there truck drivers are awesome. There truck drivers did things with those trucks that you only see in movies. One of the workers even helped my mom bring her groceries in the house.
10 years ago (15-02-2017)
Called alves for a repair on an actively leaking roof. No call back after 24 hour so I called back the next day and was told they could not locate an old estimate so they had not passed on my job to the workmen. Not only had they not done anything when I specified it was an emergency, they said I would be served in the order the request was received and mine would be submitted 24 hours after my initial call. I confirmed that they had my name and number from initial call and they assured that they did have it, just chose not to pass it on. No apology, no offer to put me at the front of the line, nothing. I suggested it would be wise for me to call another company and they agreed. This company is too busy to be polite, efficient, or decent to customers.
10 years ago (15-12-2016)
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