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Reviews, get directions and contact details for American Buffalo Wings Grilled Fish and Subs

American Buffalo Wings Grilled Fish and Subs
Address: 632 W Southside Plz , Richmond 23224, VA, US
Phone: (804) 232-9464
State: VA
City: Richmond
Zip Code: 23224


Opening Hours

Monday: 10:30-21:00
Tuesday: 10:30-21:00
Wednesday: 10:30-21:00
Thursday: 10:30-21:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 13:00-18:00


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Reviews
**Update*** original post at the end Within minutes of my post the lady called me back and handed the phone to her daughter who listened to my complaint, apologized and even asked what they could do to make it right!!! I didn’t want anything else. This was not about money a refund was not requested or offered I was just very pleased at the level of customer service, as you don’t see service like this these days!! To call me back was so nice and she was very sweet on the phone. Increased my score from a 1 to 3 stars because of the customer service! -original post- I ordered grilled shrimp and rice. I will say the lady on the phone was nice enough, until I called back to complain. Then she couldn’t understand me. When I received my food. I was so excited to see such big shrimp that I dove right in then I was severely disappointed! Not only were the shrimp over cooked they were not cleaned at all!! You can literally see the poop! I had shared my food with my son I immediately threw it all away! I will NEVER go back there again!
Still hot, fresh, and fast, but small. Plenty of cheese. But for some reason it has a bologna or hot dog kind of aftertaste that's kind of bothersome...I did notice when I ordered before but it's much more prevalent this order. I don't mind hot dogs and bologna, but I expect beef to taste like beef. Could be the seasoning, I suppose.Food: 4/5
It’s okay. Got the shrimp fried rice and it was disgusting…just threw rice in a container, added a little soy sauce, chopped up some carrots, fried a lot of eggs and diced up some shrimp, mix it up together and WHAM! there you go…I just threw it away. The owners are friendly, but please take that shrimp fried rice off the menu!!! It’s horrible. It cost $6.98 but charge another $2.00 just to add eggs. I thought eggs come with it Smh
It's a small local place, I like their sandwiches and shrimp combos, and the portion size leaves me more satisfied than eating at a big chain. They keep safe distancing, use masks and removed their inside dining, which also makes it a lot safer than other places on the neighborhood.
The people running this establishment is very friendly with excellent customer service. The food is great. The prices are cheap. You get a lot if food for your money compared to other places around the area. Wings and shrimp are bummm!!! The only problem is they don't deliver. Highly recommend!! And takes only 10 min to cook everything!
Great food, great atmosphere. Always treat me great when I go here. The food is delicious and the prices are great. 5pc boneless combo teriyaki and Philly cheese steak w/5 boneless are my go-to favorites. And cheese fries with old bay and Cajun seasonings!
I ordered a 2 pc whiting with shrimp expecting to sink my teeth into a wealth of a healthy fillet, instead the fish was crispy and flat as a thick potato chip. The shrimp was mostly breading with mashed pieces of meat inside and the fries were weird tasting as I spent close to $12 that meal had made in China written all over it as if it only costed $2 to make and $1 to prepare. It's been several hours since I digested that abundance of msg of a meal and I feel nothing short of cheated
the people running the place are so welcoming. The wings are delicious. The restaurant is clean and they make you have a desire to come back. Not to mention, the food is always hot. its by far one of my favorite spots.
Favorite place to go when I’m on this side of town! Highly recommend! A lot of times we’ll drive 30 minutes just to go here! You won’t be disappointed!! The owners are super friendly!
Hidden gem. The lady that works in the front is super nice & I've never had any problem with the food I ordered. I normally just get wings & fries. Haven't really tried anything else.
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