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Reviews, get directions and contact details for American Dental Solutions

American Dental Solutions

About

Dental Care for Whole Family!

Address: 2125 W Kingsley St, Springfield, MO 65807, USA
Phone: (417) 881-9988
State: Missouri
Zip Code: 65807


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Had been seeing Dr. Zee for my braces and went in recently for severe pain to my bottom gums. The problem I see the most with this office is they never believe you. I kept telling her, “There is something in my gums!” She told me that the problem was debri stuck under my bottom bracket, and that there was nothing wrong. She kept stating she was SO certain of this. I was informed I had not made a payment for some time seeing as I put $1000.00 down 7 months ago. I was so angry that she wouldn’t do anything without demanding money first that I told the receptionist I will not be back. Want to know why I REALLY won’t be back? I went home to remove my braces myself and found the the reason I had such awful pain was two VERY large pieces of bracket cement were lodged into my gum and the whole gumline was infected. I can’t eat normally or barely drink anything but water. I’m so upset. If she would have just listened and cared enough...maybe she could have helped it from getting worse. She’s heartless, cruel and she can bet I will put the word out about this. She’s lucky I don’t sue considering it’s work she put in my mouth and patient neglect. This woman needs to be reported. I loved Dr. Zee but the past 4 months or so, she’s been very cold. She rushes, I’ve seen her get very pushy with her assistants and I have seen and heard them speak about how demanding she is to them. The girls will normally have private conversations when Dr. Zee isn’t in the cubical and from what I’ve heard and witnessed...I don’t think any of them are happy. I just wish she was as nice as when I first met her. My mouth hurts so bad and I think I should be angry over anything, but all I can do is cry it out.
7 years ago (10-12-2017)
The wait time is horrible every appt I have I am waiting at least 30 - 45min after my appt time to be seen.
8 years ago (28-09-2017)
The main dentist, doc z is very nice and understand.
8 years ago (15-09-2017)
Not horribly long ago my daughter's dog had chewed her upper dental plate while she was asleep. Upon awaking she was mortified about facing her employees without her missing plate. She contacted American Dental Solutions and the staff were very understanding and were able to get her in immediately to get her refitted for a new upper plate. The staff treated this as an emergency, which in her job it was, and were able to get her back to work that night with a new quality smile. I have never personally experienced such quick and personal attention by staff of a dental firm as had my daughter and now intend to make my next appointment with your company. Kudos to your staff and office for going the extra mile for your clients both new and old.
9 years ago (16-09-2016)
Dr. Z provides a good service, but her staff will lie to your face about what your insurance will pay and not pay. I had 2 staff members look up my specific insurance and tell me what specific amount I would be charged and I paid that amount to them. Now am getting a bill for 3x times that amount.
8 years ago (24-01-2017)
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