American Family Insurance - Jason Danielson

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About

Weekends and Evenings by Appointment

Story

As an American Family Insurance agent, I believe there's more to insurance than the policy itself. It's about providing dependable protection, service and flexibility to choose when and how customers want to interact with me. Please visit my page and click Like so we can keep in touch.

Impressum

American Family Mutual Insurance Company, S.I. & its Operating Companies, American Family Life Insurance Company, 6000 American Parkway, Madison WI 53783

Address: 11240 86th Ave N, Maple Grove, MN 55369, USA

Phone: (763) 428-1004

Website

moc.mafma@nosleinadj

State: Minnesota

Zip Code: 55369

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Reviews

Jason and his entire agency as a whole is PHENOMENAL! I've never saved more on my auto, home, and ESPECIALLY Life insurance. - I don't think I'll ever even consider another agency. I didn't realize how uneducated I was on insurance and the importance of it in all aspects; thankfully they were able to not only save me tons of money but inform me a bit more about insurance and really changed my perspective of things in the best way possible.  I have referred so many friends and family members and even they can say the same, if not better! :) Thank you to Jason and his entire team for having my absolute best interest in mind.  I've never felt so secure (both financially and coverage wise) with any other insurance agency, ever.

 9 years ago (24-08-2017)

I have never had as terrible of an experience with any business as I've had with American Family. After years of business, we cancelled our auto, condo, and motorcycle insurance policies with American Family on 3/17/17. I have always paid for all three policies on a month-to-month basis. After I cancelled, they refunded me for the unused portion of the month, just as all insurance companies would do. Then, on 4/24/17, I received a "Final Notice" (this was the first notice I received) that I actually owe $187.03 for my motorcycle policy. I called them to ask about it, and the woman I spoke with told me that regarding motorcycle policies, they charge for 9 full months of the policy regardless of cancellation date. I have never heard of anything so absurd. I paid the $187 bill to avoid being sent to a collections agency (who sends a bill to collections after one month?!), but this is an egregious scam and I want this money refunded. No other agency requires payment for months in which a person does not have coverage, that is a completely absurd policy. Our new agent with the more superior Allstate (superior in both customer services and pricing) agreed, and told us to pursue this as it sounds very much like a scam.

The complaint with the BBB I filed is ongoing, and now they are at the point where they are trying to pass me off to the MN department of commerce. What that has to do with our problem I have no idea, but it is clear they have no intention of owning up to their fraudulent practices. Avoid AmFam at all costs, they will scam you if you cancel.

 9 years ago (09-05-2017)

Great Experience!

 9 years ago (07-06-2017)

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