AmericInn Lodge & Suites Madison West

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Address: 516 Grand Canyon Drive, Madison, WI 53719, USA

Phone: (608) 662-1990

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State: Wisconsin

Zip Code: 53719

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Reviews

This hotel was fantastic at the price point. It was clean, and the room was spacious. They offer free beer and wine daily from 5 to 7 PM, which we didn't partake in but thought was a nice gesture. The pool is small but clean. The bed was comfortable. The bathroom in our room was spacious. The complimentary breakfast was great, compared to what most hotels offer. Most of the staff members were really friendly. We will definitely stay here again. Location was also fantastic... minutes from shopping and restaurants.

 7 years ago (25-12-2017)

Definitely a 5 star experience.  Including manager Adam delivering stellar customer service. Friendly staff, clean rooms, great atmosphere. Pool area was clean and not drenched with chlorine. The manager special from 5pm to 7pm was an amazing experience. My wife and I will definitely be staying here again. Thank you for the excellent service!

 7 years ago (03-12-2017)

We really enjoyed our stay. Very clean room. The pool was warm so we really enjoyed a swim. We were having tv reception issue and made mention of the problem on our way out. When we got back the problem was solved and on the desk was a gift bag full of munchies and 2 bottles of water. Also included was a note of apology. We would stay again.

 7 years ago (24-12-2017)

Comfortable and quiet. Pillows were like half the size of normal pillows, odd? Room needing some repairs. Large cracks in walls above beds, several places with missing paint in bathroom, seems to be getting a little run down. Still a nice place to stay with an awesome breakfast and great service!

 7 years ago (29-11-2017)

As of now, I am extremely upset with what happened. I've been staying in this hotel for a few days now, the breakfast is great and the rooms are super clean. Apparently, when I extended my reservation for two more nights they only put one night in the system. I came back one day to find out that my key is not working and when I went to the front desk they told me that the card did not go through therefore my stuff have been packed up and put in the office. The main reason I am pissed off is because they didn't even call me. Not to mention the fact that I am missing some stuff and I have no way tracking them down since I did not pack myself

 7 years ago (22-11-2017)

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