Ankeny Auto Spa

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Address: 909 E 1st St, Ankeny, IA 50021, USA

Phone: (515) 289-9100

State: Iowa

Zip Code: 50021

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Reviews

I had my car washed at the Ankeny Auto Spa and later noticed there was a sticky residue all over my whole entire vehicle as if the soap hadn’t been completely removed from my Jeep when rinsed. I’ve never seen anything like that so I decided to return and ask them what would cause that, hoping that they would rather apologize for the inconvenience of having to come back within a week to have my car washed a second time and give them the chance to correct it and give the good customer service I expect in order to keep a client. Instead the women noticed feathers that happened to be stuck to my car bc EVERYTHING had been sticking to my car! And had the nerve to say “well first of all did you hit something, bc there’s feathers stuck everywhere” followed by the young man she had come out who said “I would recommend our highest choice car wash and even that I’m not sure will remove it, I’ve noticed the same stuff on my own car though” followed by them both agreeing it had to be from a sap tree or outdoor element!
They took no responsibility once so ever. My truck was clearly covered EVERYWHERE as if sprayed down with a substance, it was in nooks it wouldn’t reach if not sprayed down. I am certain it was from whatever substance they used to wash my car. 
I didn’t argue, I left went to Splash car wash on Ankeny Blvd, paid $8 for a regular wash and my car came out much cleaner:)
It’s cheaper and I had a much better experience so I guess I’ll take it as a blessing and just will never return to the Ankeny Auto Spa car wash EVER again!!! 
I would have given 0 stars but had to select at least one to post this review! 
#sorry, not sorry!!! 
#Customers are your business and should be treated better!!!

      
      
      
 8 years ago (26-11-2017)

Nice bunch of people. Do a professional job.

 8 years ago (11-12-2017)

Kids working there so not great. Just ok.  Good thing it's not too expensive

 8 years ago (05-08-2017)

Super friendly and the kids did a great job! Will definitely go back!!!

 8 years ago (23-09-2017)

Great place! Expect to take around 20 minutes for a maintenance clean, which is fine, they do a great job. They will vacuum, dust, and do the inside of your windows with an outside wash all for fairly cheap.

 8 years ago (07-04-2017)

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