Apple Scottsdale Quarter

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 15169 N Scottsdale Rd, Scottsdale, AZ 85254, USA

Phone: (480) 627-5501

Website

State: Arizona

Zip Code: 85254

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews

I've been trying to reach someone at the store level, and I keep getting someone in a call center.  Then they offered to transfer me to the store, and promptly dropped the call!  I've now been on hold, with what I believe to be the store for 10 minutes & counting........This might be the best reason to NOT use Apple products, if they're going to charge a premium then please provide premium service.  Perhaps someone at the store level needs to be answering the phones, and routing.

 8 years ago (08-01-2018)

I enjoyed my visit to the store. Fairly busy but staff were friendly and available. They have pretty much everything you would find online because it is a flagship store.

 8 years ago (11-01-2018)

Charged $807 to repair a computer that was worth $300 (nearly 3 years old). They claimed high costs were to use “brand new” 3 year old components to completely rebuild a computer that only needed a few components replaced. Took 2 hours to get a hold of anyone at the store to discuss and they are very smug about how they do things.

 8 years ago (11-01-2018)

The worst customer service ever. The guy who was taking care of our billing process was purportedly shunning us and running off to help others. It was obvious he wanted to throw some attitude our way. The most amusing thing of all, this was the second time we encountered this - same store, same guy. Wish I’d caught his name. You don’t want such negativity in your life. Go elsewhere. Please.

 8 years ago (13-12-2017)

I just love this Apple store the most! It has one of the best views of any apple stores in the world! The mountains that surround the store make you feel you are truly shopping outdoors and close to the mountains!
Life is way better with Apple!

 8 years ago (09-11-2017)

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