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Applebee's Neighborhood Grill & Bar

  1. Texas
  2. Tyler Restaurant

Reviews, get directions and contact details for Applebee's Neighborhood Grill & Bar

Address: 5502 S Broadway Ave, Tyler, TX 75703, USA
Phone: (903) 509-4848
State: Texas
Zip Code: 75703


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Reviews
My daughter is a server and I ALWAYS TIP, but not tonight. Waited too long and order still not right. Called in order at 6:45pm. Was told it would be 15 minutes. 40 minutes later they brought the food to the car. Forgot the lemons for the shrimp. Then sides were supposed to be mashed potatoes and 4 cheese bacon mac n cheese. Got double mashed potatoes instead. Then she went back in to get 4 cheese Mac and came out with plain Mac n cheese.
8 years ago (24-10-2017)
I have been here multiple times after work with friends or with my SO, and all I can say is they don't improve with repeat exposure. Unfortunately they're the only place open after we get off of work. Every time we go there we get seated with the same waiter despite trying to get a different section. Because he takes care of most of the tables when it's late and slow. And I can understand that. Except he's always on his phone in the back, ignoring his customers! Tonight was the worst of all so far. We sat with 2 friends and they all ordered steak with mozerella sticks and I ordered salmon. It wasn't very busy. We kept having to ask for more drinks after waiting with none for 10+ min. The apps took 30 minutes to come out. And it took an hour to get our food, and even worse 3 of the 4 plates were overcooked! Medium rare steaks came out medium well and my salmon and veggies were burned black. I asked to have it redone because it was crunchy all the way thru and they decided to go ahead and eat theirs because they were hungry. 20 min later and they're done with their food, I'm still sitting there waiting with no food, no drink, and just getting more and more frustrated. When our waiter finally came by I asked for the food to go and he still had to be prompted to offer us even some water, never mind our sodas had been empty the whole 20 min. I sure hope they improve their service and food because until they do I'm going to be spreading the word about this horrible place!!!!!! Not to mention never coming back.
8 years ago (03-11-2017)
Food was good but man did it take forever to eat here. Had to cram down my food in the last ten minutes so we could make it back to work. The staff was friendly, food was good, place was clean.
8 years ago (28-09-2017)
One of the managers brought me a saucer with limes and salt on it, sat it down and the whole time looking down her nose at me with a rude ugly face as tho I did not belong in the restaurant. Then went a table over and began smiling and joking with another table. I asked another manager if that was her norm, she replied that she was new and not many employees had been kind to her, and that particular one was the rudest person she had ever met. Food was only ok, much better than the last time I attempted to eat there... seem like it was much cleaner than it has ever been!
8 years ago (05-10-2017)
I came to this place as a deaf customer around 1 pm or so. I used my phone to place an order. They delivered the appetizer order within 10 minutes but then while I was still eating it they delivered the entered 5 min later.... it became cold while I finished the appetizer. They should've waited at least 10 minutes to allow me to finish the boneless wings,to savor each bite of hot wings then I could've enjoyed the freshness of the shrimp which got so cold I could barely eat them and the macaroni and cheese was lukewarm....
8 years ago (18-09-2017)
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