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Reviews, get directions and contact details for Aquarium Industrial, Inc.

Address: 13453 5th St, Chino, CA 91710, USA
Phone: (909) 465-9988
State: California
Zip Code: 91710


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Reviews
I have been calling the this store for 2 weeks straight. I would love to leave a good review but in 2 weeks of calling, at least 100 different times i got someone to answer the phone ONCE. I would like to buy many aquariums from this company if they can learn how to answer their phones. I will leave another review in a WEEK and see if i can report a better experience. I have several suggestions for those of you wanting QUALITY aquariums. I will post those in a WEEK if i truly can not get this company to answer their phone and at least give an answer to if they are still in business.
8 years ago (18-05-2017)
Spend the extra money on a quality tank!!! Where do I start..😵. I just purchased a rimless 60 Gallon cubed built in overflow salt water aquarium from a vendor that supplies #Aquariummasters supply of tanks on their website. I received stellar customer service and communication from the supplying vendor. The tank I recieve was good until I added water in the tank.. I noticed the next morning that there was a lot of bubbles and white lines in the seem of the silicone, and of course a chip of glass which looks to be pushed outward. The vendor contacted Aquarium Master's, and the reply I got was that the tanks with black silicone always comes with little bubbles in the glue, and is completely normal💩. And as for the chip, they assumed I knocked the tank my self and are not going to be responsible for covering it. The tank I've had for four years had black silicone, and never showed signs of bubbles, white lines or a chip.. See attached images of empty tank... I usually don't leave bad reviews, however I hope this is useful for the next person considering purchasing an #aquarium from Aquarium Masters/ Aquarium Imperial, Inc. Good luck! Louie M
8 years ago (29-06-2017)
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