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Arkansas Veterinary Emergency & Specialists

  1. River Mountain
  2. Arkansas Veterinary Care

Reviews, get directions and contact details for Arkansas Veterinary Emergency & Specialists

Arkansas Veterinary Emergency & Specialists

About

AVES provides after hours hospitalization, specialized diagnostics, and complete surgical services. We work as a team with your primary veterinarian!

Address: 11619 Pleasant Ridge Rd, Little Rock, AR 72212, USA
Phone: (501) 224-3784
State: Arkansas
Zip Code: 72212


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Took my dog here yesterday afternoon as an emergency visit after he had been shot. Front line staff were good and I was especially pleased when the Vet was Dr VanPelt, who I knew from previous trips to my regular vet in Benton. I cannot speak highly enough of her. She is very professional, compassionate and helpful. She did what she could to give him a good chance of survival and I'm taking him into Benton this morning. Thank you to all staff members there.
8 years ago (15-01-2018)
I brought my dog in recently because his tail was bleeding and very infected. They told me it was a "hot spot" gone bad and gave him pain medication and penicillin. They didn't wait to see if he would have a reaction to the anti-biotic and sent us home. I called later and told them I thought he was having a reaction and they said they would have the vet call me back, but NO ONE ever called back. Finally, we went back to the ER and AGAIN they told us it was not an emergency, never was an emergency and they gave him pain medicine and something to stop the itching. I took my dog to his regular vet the next day and it turned out that it was an emergency! He had been bitten by a brown recluse and he was dying! They had to amputate his tail to save his life and he was very close to septic! $2500 later, we saved him. I have tried for 3 weekends in a row to talk to the nurse who cared for him at the clinic. Every time they would tel me she "wasn't there". Yesterday I called and they told me she was working tonight and so I called tonight and she conveniently is "no longer employed". I said, "right" because i knew they were lying. They also WAY overcharged me and when they said they would give us a discount for having to go back twice in a row, the front clerk lied and said she never said that, even though there were witnesses. Long story short - these incompetent idiots almost cost my dog his life! He is still recovering and because they didn't do anything for him, he may have lifelong complications. When I called back to tell the doctor he almost killed my dog, they said, "it wasn't an emergency" and they stand by that. Since when is sepsis and an emergency amputation NOT an emergency?! These people are dangerous and not to mention they took my baby in the back and left me in the room for hours and no one told me what was happening, only to find out they just had him in a cage and were tending to other animals. Also, I brought my kitten in to see them 3 years ago because she was very sick. Her body temperature was incredibly low and she was having diarrhea. They sent us home. I went back the next day (like i did above with my dog) and they gave me instructions on how to care for her at home and some syringes to feed her fluids. SHE DIED THE NEXT DAY! Because of them my cat is dead, whose name was Paisley Rose. My vet told me if they had kept her overnight, either nights, she would still be alive!! This facility needs to be shut down! They are a danger to society and their pets! HORRIBLE HORRIBLE HORRIBLE!! I'd rate NO stars if it would let me!
8 years ago (19-12-2017)
We just lost our little one. She fought pneumonia with all her might and the doctors here helped her have every chance. Our little sidekick had been with us night and day for seven years so it was hard for us to leave her here overnight but we were confident that she was being taken care of. She went peacefully with her family around and we can rest easy knowing that we gave her every chance to make it through.
8 years ago (23-12-2017)
Took our fur baby in Sunday night 9/3/17 at 8:00 because his testicles were extremely swollen and he had a puss discharge. Filled out paperwork and in just a little bit we were in a room where it all wend downhill! For 4 hours we sat in the exam room and the only thing that happened was a vet came in and examined his testicles, a tech came in and got him, took him to the back and took his temperature and brought him back. After 2 hours yet another vet came in and started telling us it could be cancer or twisted cutting off blood flow and she wanted to do some tests but the tests wouldn't be able to be sent off until Tuesday (after the holiday). She said they would do an ultrasound. No one ever came back. No blood work, no urinalysis NOTHING! We finally left at 11:45p. As we were leaving the tech came out from the back and said "oh I'm just coming to get him". We told her we had contacted our vet, she told us what to do for him that night and that she would see us at our regular clinic the next day, which was a holiday and her day off!!!!! The tech just happily said "ok" and started to walk away. I told her it was ridiculous to wait that long and not one thing was done to see if he had an infection or what. The tech then tried to tell us "well, I just had a dog have a seizure". REALLY, what have you been doing for the last 3 hours! Not one person employed at the AVES had ANY compassion for our fur baby. On top of it they charged us $87! If I didn't have to click on a star to post I wouldn't!
8 years ago (05-09-2017)
Thanks to aves I have had to use them twice in the last month and they are the Best most caring place I have ever been to with my pets far surpassing the compassion and care of my normal vet's office I wish they had a normal vetrinary practice there too. Also some of the people on here rating them one and two stars don't seem to realize this is an emergency room for your dog or pet there are other pet emergencies other than your it's no different than you going to the ER you are going to have less priority than the dog that just came in choking on a ball !
8 years ago (04-11-2017)
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