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Reviews, get directions and contact details for ARS / Rescue Rooter Indiana

ARS / Rescue Rooter Indiana
Address: 25 Woodrow Ave, Indianapolis, IN 46241, USA
Phone: (317) 390-5555
State: Indiana
City: Indianapolis
Zip Code: 46241


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Rick was extremely professional and helpful. He quoted our job on a Saturday and rearranged his personal schedule to complete the job on Monday which was his normal day off. Upon completion he waited until the gas company arrived to ensure that there were no issues. Extremely appreciative that all that Rick did for us. He was a great help when we really needed it. Thank you
7 years ago (14-02-2018)
Our furnace went out the other night and dropped down to 55. I placed a call to the number listed. I wasn't given an estimated time frame, however the tech David Roberts arrived within an hour or two. David was very courteous and informative! I watched him as he cleaned a dirty flame sensor, the furnace came back on and started warming up the house! I also purchased the HSP package and altogether with the diagnostic fee, the bill was only $169. Which wasn't too bad, I thought. I've had to clean it daily since then, so I'm assuming it needs replaced! I'm going to do so myself, since I am versed in electronics (Networks not HVAC). In the future though, I would highly recommend ARS and especially David Roberts to address my HVAC and plumbing needs! Job well done!
7 years ago (05-01-2018)
Called ARS on Wednesday to evaluate some drains at a duplex that I manage. Tech goes out and calls me to take card info prior doing the work. I didn't think this was a big deal. I asked tech to call after job was complete to let me know what was clogging 2 drains(basement and upstairs tub). I never received a call but a charge comes up on my card. Two days later, a tenant calls telling me that the tech dismantled parts of her tub and told her not to use tub. He'd be back that evening or tomorrow(Thursday). Now it's Friday. I call customer service to get a tech out there. The tech from Wednesday barely left any notes on the property. Friday's tech says he'll call me when he's done or has an update. No call. Saturday, I talk to the tenant. She stated that the tech said he'd be back either Friday evening or Saturday morning. Saturday afternoon comes around with no one. I call ARS to find similar findings. Very little notes about the property. And customer service tells me they can't have anyone out until Monday. Not only do I have a charge without a receipt but I have an upset tenant with a disabled tub. He tub was slow draining but she could have used it. ARS left her with an inoperable tub and myself with a charged card for an unfinished job.
8 years ago (29-07-2017)
Jamie and Tyler were the men who came to install my new furnace and air conditioning unit. They were both professional ,courteous ,knowledgeable and extremely hard working. They started working when they got here and did not stop once until the job was done.
8 years ago (17-11-2017)
Jamie did an excellent job! On time and quick to get the work completed in a professional manner!
8 years ago (18-12-2017)
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