Art Barn

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Address: 325 N Highland Ave, Ossining, NY 10562, USA

Phone: (914) 762-4997

Website

State: New York

Zip Code: 10562

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Reviews

I would call this place the "Soup Nazi" of framers.  First off, the photo you see is NOT the Art Barn as it is today.  I had work done at the Art Barn years ago, in the location google shows in it's photo's, and this is NOT the location and has not been for over 4 years.  

But not only the location has changed, the service has as well.  I visited The Art Barn with 4 original pieces that needed to be framed. What I found was beyond comprehension.  The framers wife is now running the business and was nothing short of rude and belligerent.  While I tried to explain what I wanted, she continued to talk over me and ignore all my questions.  She did like to hear herself talk and seemed to delight in telling stories about past customers and artists that didn't know what they were doing with framing. Apparently, everyone is an idiot EXCEPT for this loudmouth and her husband the framer who is in her words a true "artist".  

After reading another post on here from Natalie, I had to echo her assessment of The Art Barn.  This woman does behave like a shark and uses her mouth to double talk her way out any meaningful exchange you could wish to have as a customer. 

If you like loudmouth, aggressive, belligerent, salespeople in a small dark mess of an establishment,  then The Art Barn is for you.  I however, took my paintings and money somewhere else.   

All I could think as I left was God help the framer that is married to this woman!

 8 years ago (15-04-2017)

I have never encountered a more manipulative and dominating small business owner. I felt completely taken advantage of here. The two different signs inside the store indicating "Customers who change their minds will be charged $30" made sense to me after I left having been intimidated into agreeing to pay more than double what I wanted to for framing of a small, cheap print. When I called only hours later to agree to pay $30 and reclaim my print unframed, I was told the work had already been done (despite the owner assuring me it the earliest it could be done was a week or so later): it was obvious I'd been marked as a rube, and they'd done the work quickly, so as to charge me the overpriced fee I'd agreed to. I understand custom framing requires an expert hand; what made me feel so sad and disappointed was the owner's poor communication. Our encounter felt sharky and confusing, in the manner of barter at an open-air market. As an introverted writer and art collector, I left feeling angry at being denied the clarity and trust-building I've come to expect from local businesses in Ossining. Shame on The Art Barn.

 8 years ago (17-02-2017)

I can’t recommend the staff and the selection at Art Barn enough! Their selection is fantastic, and their taste is superb! Maybe even more importantly, they’re very easy to work with - friendly,  helpful, and exceedingly patient. The finished product, of course,  is always impeccable! I don't go anywhere else for my valuable, and my not so valuable, photographs and other art pieces. 

 9 years ago (21-01-2016)

Great service and excellent quality work! I have used the Art Barn for large projects (30+ pieces) and small projects. Every time they deliver as promised and accommodated our timeline.  We get lots of compliments about their work and tell everyone  how great Art Barn is!

 9 years ago (13-04-2016)

Carolyn and her team are fantastic! They are knowledgeable and accommodating. The choices are innumerable, their expertise invaluable, and the finished product is invariably of the highest quality. If there were more stars available, the Art Barn would win them!

 10 years ago (25-11-2015)

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