Art of Dentistry

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About

Friendly Staff. Beautiful Smiles. Welcoming Environment.

Address: 808 E Manchester Blvd, Inglewood, CA 90301, USA

Phone: (310) 671-1234

Website

State: California

City: Inglewood

Zip Code: 90301

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Reviews

They referred me to a specialist for a wisdom tooth extraction, but never notified my insurance or the dentist they referred me to. Therefore I was the one stuck with a bill for the consultation. Keep in mind that through my dental insurance, I should never have to pay for a consult. Anyways, My stupid Western Dental plus insurance through my employer knew nothing of the referral and told me to have the referring office submit the paperwork and they will pay the bill.

So I went back to this office and they said that they would send the paperwork over to the office that they referred me too so the bill can be paid. Well 6 months later and I'm still receiving a bill from the office that I was referred too because this office is so unorganized and unprofessional that the paperwork was never faxed or mailed. This is highly disappointing.

Furthermore, on my first visit my dentist who I assume(because he never introduced himself) was Raymont Johnson, lacked concern for my oral health. He did not ask me if anything was bothering me, hurting, or if I had any concerns for my mouth and teeth. He just came in and went to work on a cleaning that I did not ask for nor was I even told that it always a part of the 1st visit. Come to find out I had a cavity in one of my wisdom teeth that had been hurting, but after all the x-rays and poking around on my first visit, they did not notice it because he did not have enough concern to even ask me if I was in pain. 

Further, the environment here is like a dusty old house. Everything just looks old and out of date. The staff seems like they just generally have an attitude. Only one person here showed any concern and had a comforting presence. She was a young black woman who I believe was a dental assistant.

I don't want an apology from this place, what I want is action. Saying "I'm sorry for your experience" won't make me feel any different, but actions will.

 8 years ago (08-12-2017)

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