Arthur Thomas Properties, LLC

Have been renting an apartment managed by this company for 15+ months now. They've always been very professional and attentive to maintenance. A pleasure to deal with. Really like that I was able to pay online.

 7 years ago (07-11-2017)

Worst Property managers.  Signed a contract with them to manager properties for us.    Didn't find tenants for us in 5+ months in a vacant apartment we had.  We terminated our contract with them and rented the property right away.  
Other complaints from other properties we had with tenants in it:
Tenants complained to us that they were never called back with complaints they had.  
When they did hear back things were not done timely.
Tenants felt that the property managers didn't care about them at all, just in it for the money.

To top it off when we terminated out contract we didn't receive our apartment keys back for our unit.

 8 years ago (04-05-2017)

They have acted extremely disrespectful of my intelligence; as if i don't even live here or experience things. Water dripping onto my bed is not out of the box crazy! It should be handled and dealt with. I feel Arthur Thomas is ignorant and apathetic about this old beautiful victorian house, that needs more upkeep then a modern house. They have been unwilling to work in a timely manner. im having to rip apart my entire house to fix a problem that has been being swept under the rug for months and now is too late. i have always disliked property management but this takes it to a new level. i suppose i was too fortunate to deal one on one with the previous owner.  I DO APPRECIATE THE HANDY MAN who came to take a look, i never want to make a big deal out of things, i only am trying to help all of us fix leaks and holes while improving property value.

 8 years ago (04-05-2017)

Terrible company! They acted completely unprofessional and refused to take on the property management for me after the contract had been signed, all the paperwork and keys submitted to them and notice was given to the management company i had been dealing with prior to them. Not a good way to do business! Don't use them.

 8 years ago (11-03-2017)

Thieves. Claimed we didn't pay last month when our security deposit (from previous building owners) very clearly states that our deposit included first month, last month and an additional $1000. At the time, we couldn't find a copy of our lease and they simply didn't believe our lease/deposit included last month - we have since found the lease, clearly stating what our deposit amount was. We have emailed and called them a number times and haven't heard back. Not looking forward to small claims court but that' the route they wish to take.

 8 years ago (04-08-2017)

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