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Aspen Dental

  1. New York
  2. Fredonia Dentist

Reviews, get directions and contact details for Aspen Dental

Aspen Dental
Address: 3874 Vineyard Dr, Dunkirk, NY 14048, USA
Phone: (716) 203-1134
State: New York
Zip Code: 14048


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Reviews
Loved Loved Loved Dr. Todd! His personality was A+ while maintaining professionalism. Never even felt the numbing injection. He did a great job filling in the chip in the front visible part of my bottom tooth. I can't even tell there was a chip there! Best Dentist I can ever remember going to and I'm 54 years old!
8 years ago (19-03-2017)
I went in for pain on the right side of my Mouth. I was Told I needed filling and a deep cleaning. My services were preformed based on my insurance coverage where I paid co-pays up front. After my fillings and cleanings were complete, The pain worsened and now experience extreme sensitivity. My Insurace ceased Aug 15, So I could not make further apts. And just today I recieved a bill for services performed Aug 8th that were billed on Aug 31st which my insurance wont cover along with an added bill for services that were never a part of my services contract. No one in billing has returned my calls. Im very disatisfied and I would not recommend this place.
8 years ago (02-10-2017)
On Thursday August 31st I was at work where I got hit in the teeth by a pipe. It knocked out a post and crown and loosened a bridge. I contacted Aspen Dental and made an appointment for 9:30 am Wednesday Sept. 6th. I was told to arrive 15 min early to fill out paperwork. So I arrived at 9:15 filled out my paperwork and waited. Waited till 10:30 when I was finally called in for Xrays and brought into the exam chair where I waited another 20 min. before a dentist arrived and charted my mouth which took about 10 minutes. Then,... The dentist left the exam room presumably to attend to another patient. And there I sat for at least another hour until they remembered I was there. About 10 min. later Precious Smith, the office manager, comes to discuss the financials with me. I walked out of the office at 12:15 pm. A full 3 hours later. I didn't have the correct insurance information with me so I called the next day with my insurance info. Precious informed me she'd call Aflac and get back to me. She never did. Two days later I called to discuss the "Workers Comp" aspect and asked what they would need from my employer and I was told by Precious Smith, the Assistant Office Manager that, "We don't deal with work related issues." So,... I guess I'm supposed to just go "F" myself. I was not impressed. I have since contacted another dentist. Please end all contact. Thank you
8 years ago (17-09-2017)
I m going to Aspen Dental for top dentures did everything like I was suppose to got teeth extracted went back to appointment got my first soft liner as soon as I left office I felt like there was a problem ended up wearing them for time being denture looked horrible made me look like I had bucked teeth so thought this was the way it was suppose to be so consulted friends that actually referred me to Aspen and said definitely that my soft liner was not right so took out soft liner and just dealt with it till I could get into office cause with my job can't just call and go in have to take day off to go to appointment went back and actually told them I wasn't happy I actually had someone else didn't get the same dental assistant so redid my soft liner and felt totally awesome she did a awesome job and so when I go to all my appointments I request her I feel she is the only DA knows what she's doing so never left there unhappy since I had her I want to say if having any problems with you're denture or anything just ask for Jessica she is very caring and compassionate she is wonderful never made me ashamed or anything I would definitely recommend this office to someone but sure do need more DA like her I have not had not one issue with my denture with Jessica I'm not trying to make her look good at all but when someone does a good job she should be acknowledged ...JESSICA you Rock it at Aspen dental
8 years ago (05-04-2017)
My experience was terrible. I recently changed employers, therefore I was forced to find a new dentist in my network. Aspen was the closest in proximity to my home so I scheduled an appointment. My appointment was scheduled for 9- I arrived and checked in at 8:35- I sat in the waiting room for and hour and 15 minutes. When the dental assistant took me back she took my X-rays and told me she would have to return me to the waiting room. Trying to be understanding I complied. I waited another 30 minutes to be called back. The assistant sat me in the chair and said "I would imagine it will be close to another hour before the doctor is with you, he's the only one here today and there's still two people ahead of you that have yet to be seen ahead of you." I replied "if I would have known I'd spend 4 hours waiting to see a doctor I would've gone to buffalo." I left the office without even seeing a doctor. I immediately called a different dentist in my network. I will gladly take my hard earned coverage and money elsewhere.
8 years ago (13-04-2017)
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