Aspen Dental

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Address: 2685 Tittabawassee Rd, Saginaw, MI 48604, USA

Phone: (989) 272-9143

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State: Michigan

Zip Code: 48604

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Reviews

First time at Aspen Dental. Had a tooth extracted, which even as an adult, is a terrifying experience... especially when battling severe anxiety to start. Was treated wonderfully by the staff, especially Sherry M. She was kind and made the procedure seem a lot less terrible... and had no problem going over my options and payment plans for future procedures. Will definitely be returning.

 9 years ago (24-06-2017)

This office goes above and beyond to help their patients. Dee held my sons hand during a filling. Cortney and Marnie took my xrays (i have a small mouth so they needed both to help) thanks GIRLS!!!The Dr explain everything he is doing before even starting the procedure. Anna helped me set up payments that are easy to handle monthly and didnt break the bank.. Devan and Sherry helped schedule around our crazy work/school schedules. They are open late on Tuesdays until 7 and one Saturday a month to help. They take walk ins and treat them with compassion and urgancy. Aspen Dental in Saginaw MI is the best office in the area. Highly reccomend Dr.Hsieh and his staff to my Friends and Family!

 9 years ago (25-09-2017)

August 3, 2017

To Management of Aspen Dental, Saginaw, MI,

I want to say how impressed I am with the DA, Cortney.  This gal goes way above and beyond the average employee.  She takes on much more than her job requires, including doing what the dentist should be doing but was too busy.  She also continues to learn as much as she can whenever she can, which is a sign of an awesome employee.

It seems like I've been in there every week for months now, by my request, I see Cortney.  I trust her, she helps me understand all of this that I know nothing about.  Trust is huge!  It's amazing how much you learn about people when you are there as often as I have been.

I was there yesterday, the District Manager was there at the time.  I spoke to him as I was leaving, telling him she deserves mega kudos for a job well done.  He jokingly said that he had already bought them coffee and cupcakes that morning.  I said this is a new subject.  I suggested that he give her a bonus, she is very deserving of it.  He did say he had a check in his pocket but, unfortunately, I don't think he used it.  I had to return an hour or so later, Cortney said he had bought her second coffee of the day.  I was really hoping for something more.  A bonus check would have been a very nice gesture on his/your part, a cup of coffee is nice but sometimes a good employee is worth doing a little extra for.  Obviously, like I said, I am very impressed with her and what she does.  You are very fortunate that she works for you.

There are also a couple of office gals that are so friendly and pleasant.  Both of them have helped me out a lot and deserve recognition for a job well done too.  Their names are Devan, PSR and Sherry, PSR.  They too will go out of their way to do whatever they can for you.  Going to the dentist is one of my least favorite things to do, these two can put a smile on my face!  You have two awesome personalities in that office, lucky you!

Great employees deserve recognition and appreciation.

Sincerely,

Sandra Kozuch

 9 years ago (03-08-2017)

My experience was awful.  I have never waited to see a dentist this long in my life.  When the dentist finally showed up he literally spent less than 2 minutes with me.  Then I had to wait again to see the cashier.  Not a short wait either, it was a long time.  Then the treatment plan was much different from what the dentist and I discussed.  If you want the Walmart experience then this is the place for you.  I will never go back.

 10 years ago (16-03-2017)

This Aspen Dental office on Bay Rd. in Saginaw is really great. I came in on the wrong day (My fault), yet the Dental Hygienist, Kortney, took me in immediately.  She did my cleaning, was super professional and has very sweet personality.  Even though it was my mistake, she went above and beyond to make me feel like a very special customer.  I loved my visit there.

 10 years ago (16-03-2017)

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