AT&T

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AT&T of Petaluma helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 301 S McDowell Blvd d, Petaluma, CA 94954, USA

Phone: (707) 789-9411

Website

State: California

Zip Code: 94954

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews

I have never had a worse "customer service" experience ever. I was greeted by the Manager, who led me to believe that whatever I needed assistance with (a simple change of billing information) would have been fast and simple. To make a very long story short, the Manager put me in the hands of an jncompetant, young employee, who had absolutely no idea of how to handle the situation.  The Manager, as I was told by an employee, had gone to lunch (2/3 hour lunch) and I was stuck there for 2 hours and 45 minutes, trying to have the young, unprepared employee assist me. Stay far away from this store!

 9 years ago (11-01-2018)

One of the worst stores in never been to I never can get out of there in less than half an hour 45 minutes. Run from AT&T worst company ever

 9 years ago (31-10-2017)

Always packed even on weekdays during regular working hours.  Don't answer phones.  Be prepared to wait 45-1hr unless you make an appointment first.

 9 years ago (10-10-2017)

Great service. I've been in many times. The staff is always super helpful and knowledgeable.

 10 years ago (12-03-2017)

Pretty annoying trying to get ahold of someone on the phone.  Rings about 6 times, then goes back to an automated system saying that they're too busy to answer the phone.  Then asks if I'd like to try again, which I do.  After about 10 times, I gave up.  Would be nice if they joined every other large company in the world and had a way to stay on hold in a queue until someone was available....   D:

 10 years ago (27-10-2016)

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