AT&T

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AT&T of West Monroe helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 208 Thomas Rd, West Monroe, LA 71291, USA

Phone: (318) 322-9462

Website

State: Louisiana

City: West Monroe

Zip Code: 71291

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I have never had to deal with a  company as crooked as AT&T told me one thing over the phone and sold me another in person, told me i can cancell in 30 days with no charge. Once cancelled after 7 days they are now charging me $126 for 7 days , i called the 1800# they cant help because apparently they can´t honor if one of their store promise something. they cannot even call the store to verify, the client have to go in person to verify so if you are like me traveling you cannot go in person I've been calling the store for the past 2 days no one picks up the phone and the customer service won't call them directly either. And the best part is after I decided I'm just going to pay it off but I want to complain to make sure this doesn't happen again AT&T do not have a complain Department makes sense for a crooked company.

 7 years ago (11-01-2018)

Very friendly, helpful staff. Someone helps you within seconds of coming in the door and answers all your questions thoroughly. The person that helped me recommended a basic phone that met my needs and I'm very happy with it. He was also very conscious of my budget when making recommendations.

 7 years ago (27-10-2017)

Very helpful and courteous.   Got the perfect tablet for me.  Friendly customer service representative

 7 years ago (23-01-2018)

I wish I could rate it a 0.  AT&T shipped us the wrong sims card to change our phones over from Verizon.  My husband went up there today to see if they could fix the issue.  We already knew the phones we had were compatible (otherwise AT&T wouldn't have sent the sims cards in the first place), but the salesperson at the store told my husband they weren't compatible and that her manager would tell him the same thing.  She wanted us to buy new phones and make a sale and was very rude.  We wanted to stay local, but we will be using the Monroe store because of this.

 7 years ago (03-01-2018)

Great service quick and easy in and out trip got my new phone and was on my way

 7 years ago (01-03-2018)

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