AT&T

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AT&T of Hopkinsville helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 4560 Fort Campbell Blvd, Hopkinsville, KY 42240, USA

Phone: (270) 881-4026

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State: Kentucky

Zip Code: 42240

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Reviews

I was disappointed with service here. The workers did not seem very motivated and they were not willing to work a deal with us. They lost a long time customer to Verizon. 

 8 years ago (21-06-2017)

I went in to see about my phone not working and there was a bald headed Gentlemen that stared at me and my friend up-and-down and was mumbling smart stuff and he was employee so that was the 1st straw.2nd and last straw was when i was finally greeted by a worker and he Proceeded to check my phone out to see what the problem was but how you went about the situation he act like I was lying Like I stole the phone or something and I told him if you don't believe me about my phone check my account b/c this is  documented inside After that situation was handled in I get a new SIM card he was short with me if you work with customer-service/customers you need to have a better attitude you and your fellow employees and I'm coming all the way from Fort Campbell Kentucky but I will never come-back to this location I will stick to Clarksville Tennessee  by the that rep was very chunky with curly hair

 8 years ago (19-05-2017)

Josiah was great. He answered all of our questions. 

 9 years ago (17-09-2016)

They have always worked with us in and out of the store. Way better than what I ever got from Verizon 

 9 years ago (07-03-2016)

The day shift reps are awesome, HOWEVER don't even think of going to the store anywhere NEAR closing time. Store would have gotten 4 or more stars if it weren't for the night shift locking their doors 30min early.  Wife's LG tablet just stopped working at 8pm on the second day we had it so since their posted hours of operation is 10am to 9pm I quickly packed it up and took off to the AT&T store. Got there at 8:30pm and the doors are locked. There were 3 employees there, 2 reps and 1 appears to be some kind of management, who just stood there and looked at me like I was stupid as I pulled on LOCKED doors. No explanation, no appology, no reaction, just blank stupid stares. HORRIBLE. Will ONLY recommend going during the DAY TIME. The closing shift needs to be replaced in a bad way.

 11 years ago (10-10-2014)

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