AT&T Store

Reviews, get directions and contact details for AT&T Store

Address: 2820 1st St, Cheney, WA 99004, USA

Phone: (509) 559-5057

Website

State: Washington

City: Cheney

Zip Code: 99004

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I understand policies from companies but the attitude and the way an associate working there was completely inexcusable. The associates are held with absolute no guidelines from their higher ups. It is some college students that know nothing other than what the name of the phone they are trying to sell. They had to have the area manager walk both of them through a transaction. When I am purchasing a $1,000 phone and they are wanting to mess around with my account that is not thee most reassuring. Which at the current time there is no actual manager of this location meaning there is absolutely no accountability of the associates. Do not ever go to this location it is literally thee worst AT&T store I have ever been too. Save your time and sanity and go to a REAL At&T store in Spokane. These guys in Cheney are worthless.

 7 years ago (06-03-2018)

Went in to upgrade my phone, and turn my "old" one into my kids phone.Got there about 25 minutes before close. Kept them there past closing. Felt bad about doing it, but they were friendly, helpful and got me set up right the first time. Great store ! Would definitely go back for any sort of help.

 7 years ago (07-02-2018)

Not very helpful. Went in to see if anyone could help me update my phone and they all had no idea what I was talking about, and tried to argue with me saying that I was wrong. 

 8 years ago (24-06-2017)

Manager, Timothy, is very helpful, friendly, and cares about his customers.

 7 years ago (07-01-2018)

First time I walked into this store there was 5 staff, all on their phones, not even paying attention to me (a customer) when walking in. Once I walked in two of the reps argued with each other over who had to help me. The rep who ended up helping me didn't even get up from the table he was slouching at. 

Long story short a rep put my SSN in wrong when activating my account. ATT shut down my account for FRAUD. After sitting on the phone with customer care for hours this was finally resolved.

I decided to give Verizon a try. My bill ended up being cheaper and I got a new phone. Service is also much better in town now.

 8 years ago (12-10-2016)

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Reviews, get directions and contact details for AT&T Store

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