AT&T Store

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Address: 1212 Albertson Pkwy Suite G, Broussard, LA 70518, USA

Phone: (337) 837-9451

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State: Louisiana

Zip Code: 70518

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Reviews

Went in to get a new SIM card because technical service told me that was what was wrong with my phone...they at the store swore that that was not the problem ran my phone through computer to check, all was good with phone. They did not want to give me a new SIM card because they were still saying that was not the problem. I insisted they do change it because that was what technical service told them, she installs a used card. I made it very known I use this phone for business and have all my sales calls coming through this phone. 
Phone worked fine until I got home (1 hour away) but when I got home it said no service, this was at 8:30pm. I called technical service he told me to pull out SIM card and read number I did, he said this SIM card is registered to another user and he cannot help me but that I need to go back to retail store and get a new card....OMG!!!!!!!!!!i cannot believe they gave me a card that I cannot use nor can I get this fixed till next day. I have contracts that had to done tonight and now they pretty much put me out of buss. until I get this fixed!!! AT&T YOU NEED TO TRAIN YOUR PEOPLE BETTER!!! Now I have to drive another hour away from home to get a problem fixed they created!!! VERY PISSED!
Don't deal with this store.

 9 years ago (31-08-2017)

For the past 3 weeks I have had nothing but problems with my phone not updating causing other issues. I've been on the phone with tech support repeatedly for HOURS. I completely gave up and was going to upgrade and be done with it. I walked into the store and Ms. Diane in less than 5 mins forced the update! Now my phone is working perfectly again!!!! Thank you so much! You are truly amazing at your job!!!!

 9 years ago (18-04-2017)

On May 20th I requested to be hooked up with AT&T Internet and UVERSE. Today is July 26th. Between May 20th and today I have had 4 appointments to get the service. Each time nobody showed up or gave us a cancelation notice. Today was the 4th time my wife and I have been stood up. Is there any shame in such poor service?

 9 years ago (26-07-2017)

Horrible experience at this store. Rep was rude. Cut me off. Had a snappy answer for everything I asked. After calling 3 times to ask a question over the phone I had to go in. Bc she states they don't answer their phone!!!! Was not offered new iPhone yet called other store and was offered it.

 10 years ago (08-09-2016)

Never helpful and courteous

 9 years ago (07-04-2017)

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